Settings and activity
116 results found
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43 votes
Aaron Elliott supported this idea ·
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54 votes
Aaron Elliott supported this idea ·
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88 votes
Aaron Elliott supported this idea ·
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111 votes
Aaron Elliott supported this idea ·
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365 votes
Aaron Elliott supported this idea ·
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140 votes
Aaron Elliott supported this idea ·
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2,296 votes
Hi,
Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
Best regards,
The Atera Team
Aaron Elliott supported this idea ·
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51 votes
Aaron Elliott supported this idea ·
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9 votes
An error occurred while saving the comment -
4 votes
Aaron Elliott shared this idea ·
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131 votes
An error occurred while saving the comment Aaron Elliott commented
Going to add another comment here about roles....if we ever get separate roles, since Helpdesk and Billing shouldn't be doing Network Discovery. That would be Sales Engineers or full-Admin staff.
An error occurred while saving the comment Aaron Elliott commented
I'm going to add in that certain roles need to be on a per-customer basis. Helpdesk/NOC should have access to customer servers, but not our own internal servers. (currently it's all-servers or no-servers based permissions)
Aaron Elliott supported this idea ·
An error occurred while saving the comment Aaron Elliott commented
My "Technician" role I have all boxes checked except for "Billing". That role can't run scripts or perform patch management tasks.
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166 votes
An error occurred while saving the comment Aaron Elliott commented
Just went to sign up and can't purchase for only the person(s) who would need it. Not buying it until then. Atera needs to learn what proper roles are and that not every one who would need access to Atera is a Field Technician.
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19 votes
Aaron Elliott shared this idea ·
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19 votes
Aaron Elliott supported this idea ·
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28 votes
An error occurred while saving the comment Aaron Elliott commented
I find that Developers don't understand "going back one step". It's like everything is designed for an iphone/ipad interface where there's no back button.
Aaron Elliott supported this idea ·
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1,562 votes
Aaron Elliott supported this idea ·
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11 votes
An error occurred while saving the comment Aaron Elliott commented
Having PDQ deploy instead of Chocolatey as a deployment option would be great!
Aaron Elliott shared this idea ·
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14 votes
Aaron Elliott supported this idea ·
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2 votes
Aaron Elliott shared this idea ·
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10 votes
Aaron Elliott supported this idea ·
A proper NOC Dashboard URL would be better, even if it costs the same as a technician license.