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  1. 17 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Aaron Elliott supported this idea  · 
  2. 30 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Aaron Elliott supported this idea  · 
  3. 41 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Aaron Elliott supported this idea  · 
  4. 41 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Aaron Elliott supported this idea  · 
  5. 51 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Aaron Elliott supported this idea  · 
  6. 86 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Aaron Elliott supported this idea  · 
  7. 107 votes

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    Aaron Elliott supported this idea  · 
  8. 343 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Aaron Elliott supported this idea  · 
  9. 134 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Aaron Elliott supported this idea  · 
  10. 2,247 votes

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    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Aaron Elliott supported this idea  · 
  11. 50 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Aaron Elliott supported this idea  · 
  12. 9 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Aaron Elliott commented  · 

    A proper NOC Dashboard URL would be better, even if it costs the same as a technician license.

  13. 3 votes

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    Aaron Elliott shared this idea  · 
  14. 126 votes

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    Aaron Elliott commented  · 

    Going to add another comment here about roles....if we ever get separate roles, since Helpdesk and Billing shouldn't be doing Network Discovery. That would be Sales Engineers or full-Admin staff.

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    Aaron Elliott commented  · 

    I'm going to add in that certain roles need to be on a per-customer basis. Helpdesk/NOC should have access to customer servers, but not our own internal servers. (currently it's all-servers or no-servers based permissions)

    Aaron Elliott supported this idea  · 
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    Aaron Elliott commented  · 

    My "Technician" role I have all boxes checked except for "Billing". That role can't run scripts or perform patch management tasks.

  15. 161 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Aaron Elliott commented  · 

    Just went to sign up and can't purchase for only the person(s) who would need it. Not buying it until then. Atera needs to learn what proper roles are and that not every one who would need access to Atera is a Field Technician.

  16. 17 votes

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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

    Aaron Elliott shared this idea  · 
  17. 17 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Aaron Elliott supported this idea  · 
  18. 27 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Aaron Elliott commented  · 

    I find that Developers don't understand "going back one step". It's like everything is designed for an iphone/ipad interface where there's no back button.

    Aaron Elliott supported this idea  · 
  19. 1,542 votes

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    Aaron Elliott supported this idea  · 
  20. 11 votes

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    Aaron Elliott commented  · 

    Having PDQ deploy instead of Chocolatey as a deployment option would be great!

    Aaron Elliott shared this idea  ·