Settings and activity

38 results found

1. Assign a contact to multiple customers. a contact is manager of multiple customers. He can't see tickets from multiple customers. Help!

   14 votes

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   2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

2. Better structure to the KB

   9 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

3. Customer Portal / Service portal suggested improvements (consolidated)

   166 votes

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   27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

4. Customer Portal Should Include Assets

   68 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

5. A few more items in API

   10 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

6. Hypervisor monitoring and management

   130 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

7. Admin account without licence, licensing only for management.....

   139 votes

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   9 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

8. Script versioning

   12 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

9. API Key Manager / API Security / Expanding capabilities / OpenAPI compliance

   124 votes

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   32 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   [For major features only–] You can also follow this in our Pubic Roadmap.

   Best regards,

   The Atera Team

   
   

   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

10. regedit

    59 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

11. Allow More White Label Options

    438 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

12. Put devices in multiple folders or tags

    49 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

13. Multiple threshold profiles on device

    132 votes

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    15 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter commented  ·  Nov 4, 2022  ·  Edit…  ·  Delete…

    That should be a basic feature !!

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    Patrick Aigelsreiter supported this idea  ·  Nov 4, 2022

14. Add monitoring events, services, process

    41 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Sep 30, 2022

15. Integration with UniFi Cloud

    997 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Sep 26, 2022

16. Closed and Resolved Ticket on the Customer Portal

    54 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Mar 19, 2022

17. Bitwarden Integration

    62 votes

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    4 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Mar 19, 2022

18. Pause alerts during patching window (set devices into maintenance mode)

    92 votes

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    11 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Mar 19, 2022

19. Show hard drive active time in the metrics window.

    50 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Mar 19, 2022

20. Automatically close Alert tickets when resolved

    209 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Mar 19, 2022