Settings and activity

38 results found

1. Assign a contact to multiple customers. a contact is manager of multiple customers. He can't see tickets from multiple customers. Help!

   13 votes

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   2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

2. Better structure to the KB

   9 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

3. Customer portal work from home link

   12 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

4. Customer Portal Should Include Assets

   68 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

5. A few more items in API

   10 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

6. Hypervisor monitoring and management

   128 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

7. Admin account without licence, licensing only for management.....

   137 votes

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   9 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

8. Script versioning

   12 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

9. API security

   26 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

10. regedit

    59 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

11. Allow More White Label Options

    437 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

12. Put devices in multiple folders or tags

    48 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

13. Multiple threshold profiles on device

    130 votes

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    15 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter commented  ·  Nov 4, 2022  ·  Edit…  ·  Delete…

    That should be a basic feature !!

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    Patrick Aigelsreiter supported this idea  ·  Nov 4, 2022

14. Add monitoring events, services, process

    39 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Sep 30, 2022

15. Integration with UniFi Cloud

    986 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Sep 26, 2022

16. Closed and Resolved Ticket on the Customer Portal

    54 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Mar 19, 2022

17. Bitwarden Integration

    60 votes

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    4 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Mar 19, 2022

18. Pause alerts during patching window (set devices into maintenance mode)

    88 votes

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    10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Mar 19, 2022

19. Show hard drive active time in the metrics window.

    49 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Mar 19, 2022

20. Automatically close tickets upon resolved alerts

    81 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Mar 19, 2022