Settings and activity

35 results found

1. Assign a contact to multiple customers. a contact is manager of multiple customers. He can't see tickets from multiple customers. Help!

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   2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

2. Better structure to the KB

   9 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

3. Customer Portal / Service portal suggested improvements (consolidated)

   167 votes

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   27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

4. Customer Portal Should Include Assets

   71 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

5. A few more items in API

   10 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

6. Hypervisor monitoring and management

   130 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

7. Admin account without licence, licensing only for management.....

   140 votes

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   9 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

8. Script versioning

   12 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

9. regedit

   60 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

10. Allow More White Label Options

    439 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

11. Put devices in multiple folders or tags

    49 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Sep 25, 2023

12. Multiple threshold profiles on device

    134 votes

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    15 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter commented  ·  Nov 4, 2022  ·  Edit…  ·  Delete…

    That should be a basic feature !!

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    Patrick Aigelsreiter supported this idea  ·  Nov 4, 2022

13. Add monitoring events, services, process

    41 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Sep 30, 2022

14. Integration with UniFi Cloud

    1,008 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Sep 26, 2022

15. Closed and Resolved Ticket on the Customer Portal

    57 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Mar 19, 2022

16. Bitwarden Integration

    62 votes

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    4 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Mar 19, 2022

17. Show hard drive active time in the metrics window.

    50 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Mar 19, 2022

18. Automatically close Alert tickets when resolved

    215 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Mar 19, 2022

19. Floorplan

    99 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Mar 19, 2022

20. add an option/button to send / resend a user's customer portal to the user

    50 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Patrick Aigelsreiter supported this idea  ·  Mar 19, 2022