Settings and activity

64 results found

1. 3rd Party Integration and Not Add-ons

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

2. Google Workspace integration

   50 votes

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   9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

3. clickup

   8 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

4. Microsoft Licensing integration

   200 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

5. Sophos Integration

   668 votes

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   27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

6. Connection status to an Agent

   44 votes

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   2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

7. I want to integrate existing 3rd party apps. Acronis, Threatlocker, SentinelOne, Ironscales, etc. WITHOUT purchasing through Atera.

   96 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

8. Add Microsoft Defender integration

   363 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

9. Integration with Direct messages systems

   853 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

10. Project Ticket

    247 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

11. Please tie Asset to Ticket. For example I want to see if an asset (printer) is causing alot of ticket

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

12. Custom Ticket Activity Status

    45 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

13. Ability to assign ticket to customer, not contact

    31 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

14. Edit Ticket Notes

    296 votes

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    40 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

15. Notify when device is back online

    384 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

16. Separate Software & Hardware updates - Add column to show only Driver Updates

    69 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

17. Mobile App Improvements

    752 votes

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    41 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

18. Customer facing App

    55 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

19. Activity Status "Awaiting on customer reply" should stop the SLA as well

    113 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

20. Dark Mode

    1,928 votes

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    123 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    CS Systems Support supported this idea  ·  May 24, 2023