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66 results found

  1. WhatsApp Integration

    28 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  2. 3rd Party Integration and Not Add-ons

    22 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  3. Google Workspace integration

    40 votes

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    6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  4. clickup

    8 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  5. Microsoft Licensing integration

    178 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  6. Sophos Integration

    652 votes

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    Under Review  ·  24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  7. Connection status to an Agent

    42 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  8. I want to integrate existing 3rd party apps. Acronis, Threatlocker, SentinelOne, Ironscales, etc. WITHOUT purchasing through Atera.

    89 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  9. Add Microsoft Defender integration

    330 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    CS Systems Support supported this idea  · 

  10. Integration with Direct messages systems

    827 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

    CS Systems Support supported this idea  · 

  11. Project Ticket

    228 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    CS Systems Support supported this idea  · 

  12. Please tie Asset to Ticket. For example I want to see if an asset (printer) is causing alot of ticket

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  13. Custom Ticket Activity Status

    35 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  14. Ability to assign ticket to customer, not contact

    30 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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  15. Print a Ticket

    117 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    CS Systems Support supported this idea  · 

  16. Edit Ticket Notes

    238 votes

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    24 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    CS Systems Support supported this idea  · 

  17. Notify when device is back online

    297 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    CS Systems Support supported this idea  · 

  18. Separate Software & Hardware updates - Add column to show only Driver Updates

    60 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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  19. Mobile App Improvements

    717 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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  20. Customer facing App

    53 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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