Settings and activity

66 results found

1. WhatsApp Integration

   28 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

2. 3rd Party Integration and Not Add-ons

   24 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

3. Google Workspace integration

   45 votes

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   9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

4. clickup

   8 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

5. Microsoft Licensing integration

   187 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

6. Sophos Integration

   660 votes

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   Under Review  ·  27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

7. Connection status to an Agent

   43 votes

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   2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

8. I want to integrate existing 3rd party apps. Acronis, Threatlocker, SentinelOne, Ironscales, etc. WITHOUT purchasing through Atera.

   91 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

9. Add Microsoft Defender integration

   344 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   CS Systems Support supported this idea  ·  May 24, 2023

10. Integration with Direct messages systems

    838 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    
    

    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.

    
    

    Looking forward to hearing your thoughts.

    
    

    Thank you,

    Yakov Gorbulsky | Product Manager

    CS Systems Support supported this idea  ·  May 24, 2023

11. Project Ticket

    237 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    CS Systems Support supported this idea  ·  May 24, 2023

12. Please tie Asset to Ticket. For example I want to see if an asset (printer) is causing alot of ticket

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

13. Custom Ticket Activity Status

    36 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

14. Ability to assign ticket to customer, not contact

    31 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

15. Print a Ticket

    119 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    CS Systems Support supported this idea  ·  May 24, 2023

16. Edit Ticket Notes

    245 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    CS Systems Support supported this idea  ·  May 24, 2023

17. Notify when device is back online

    302 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    CS Systems Support supported this idea  ·  May 24, 2023

18. Separate Software & Hardware updates - Add column to show only Driver Updates

    64 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    CS Systems Support supported this idea  ·  May 24, 2023

19. Mobile App Improvements

    728 votes

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    Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

20. Customer facing App

    53 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023