Settings and activity

63 results found

1. Google Workspace integration

   52 votes

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   9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

2. clickup

   9 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

3. Microsoft Licensing integration

   206 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

4. Sophos Integration

   671 votes

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   27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

5. Connection status to an Agent

   45 votes

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   2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

6. I want to integrate existing 3rd party apps. Acronis, Threatlocker, SentinelOne, Ironscales, etc. WITHOUT purchasing through Atera.

   96 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

7. Add Microsoft Defender integration

   367 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

8. Integration with Direct messages systems

   857 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

9. Project Ticket

   251 votes

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   8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   CS Systems Support supported this idea  ·  May 24, 2023

10. Please tie Asset to Ticket. For example I want to see if an asset (printer) is causing alot of ticket

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

11. Custom Ticket Activity Status

    46 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

12. Ability to assign ticket to customer, not contact

    31 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

13. Edit Ticket Notes

    305 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

14. Notify when device is back online

    388 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

15. Separate Software & Hardware updates - Add column to show only Driver Updates

    69 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

16. Mobile App Improvements

    759 votes

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    42 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

17. Customer facing App

    55 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

18. Activity Status "Awaiting on customer reply" should stop the SLA as well

    114 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    CS Systems Support supported this idea  ·  May 24, 2023

19. Dark Mode

    1,947 votes

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    127 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    CS Systems Support supported this idea  ·  May 24, 2023

20. Splashtop SOS

    227 votes

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    9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    CS Systems Support supported this idea  ·  May 24, 2023