Settings and activity

77 results found

1. If a technician deletes time entries, need to see it on the activity log

   48 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Al Schleicher supported this idea  ·  Sep 20, 2024

2. Customer Portal / Service portal suggested improvements (consolidated)

   161 votes

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   25 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Al Schleicher supported this idea  ·  Sep 20, 2024

3. Ability to bill time entries rather than entire ticket

   29 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Al Schleicher supported this idea  ·  Sep 20, 2024

4. Need ability to filter & export tickets by specific number

   18 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Al Schleicher supported this idea  ·  Sep 20, 2024

5. Ticket export to include comments

   5 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Al Schleicher supported this idea  ·  Sep 20, 2024

6. show date and time of scheduled reboot

   22 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Al Schleicher supported this idea  ·  Sep 16, 2024

7. Ticket Export

   14 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Al Schleicher supported this idea  ·  Aug 10, 2024

8. Print a Ticket

   128 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Al Schleicher supported this idea  ·  Aug 10, 2024

9. Search bar enhancements

   297 votes

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   17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   
   

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal. We're honing the search engine (backend).

   You can also follow this in our Pubic Roadmap.

   
   

   Best regards,

   The Atera Team

   
   

   
   

   An error occurred while saving the comment
   Al Schleicher commented  ·  Jun 24, 2024  ·  Edit…  ·  Delete…

   Include KB's in global search...Awesome to be able to see tickets, devices and related KB's in one place.

   Save Submitting...

10. Tickets reordering

    30 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Al Schleicher supported this idea  ·  Jun 24, 2024

11. Ticket Search - Search within tickets to find previously solved issues

    32 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Al Schleicher supported this idea  ·  Jun 24, 2024

12. Add Microsoft Defender integration

    359 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Al Schleicher supported this idea  ·  May 28, 2024

13. Freshbooks

    3 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Al Schleicher supported this idea  ·  May 28, 2024

14. Office 365 Integration

    1,587 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Al Schleicher supported this idea  ·  May 28, 2024

15. Huntress (Cybersecurity)

    54 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Al Schleicher supported this idea  ·  May 28, 2024

16. I want to integrate existing 3rd party apps. Acronis, Threatlocker, SentinelOne, Ironscales, etc. WITHOUT purchasing through Atera.

    96 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Al Schleicher supported this idea  ·  May 28, 2024

17. Integration with UniFi Cloud

    997 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Al Schleicher supported this idea  ·  May 28, 2024

18. SentinelOne Integration

    453 votes

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    31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Al Schleicher supported this idea  ·  May 28, 2024

19. Splashtop SOS

    224 votes

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    9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Al Schleicher supported this idea  ·  May 28, 2024

20. Synology Active Backup Monitoring

    397 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Al Schleicher supported this idea  ·  May 28, 2024