Settings and activity

81 results found

1. Ability to bill time entries rather than entire ticket

   29 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Al Schleicher supported this idea  ·  Sep 20, 2024

2. Need ability to filter & export tickets by specific number

   18 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Al Schleicher supported this idea  ·  Sep 20, 2024

3. Ticket export to include comments

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Al Schleicher supported this idea  ·  Sep 20, 2024

4. show date and time of scheduled reboot

   22 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Al Schleicher supported this idea  ·  Sep 16, 2024

5. Ticket Export

   12 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Al Schleicher supported this idea  ·  Aug 10, 2024

6. Print a Ticket

   119 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Al Schleicher supported this idea  ·  Aug 10, 2024

7. Search bar enhancements

   292 votes

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   Planned  ·  17 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Al Schleicher commented  ·  Jun 24, 2024  ·  Edit…  ·  Delete…

   Include KB's in global search...Awesome to be able to see tickets, devices and related KB's in one place.

   Save Submitting...

8. Tickets reordering

   29 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Al Schleicher supported this idea  ·  Jun 24, 2024

9. Ticket Search - Search within tickets to find previously solved issues

   30 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Al Schleicher supported this idea  ·  Jun 24, 2024

10. Add Microsoft Defender integration

    343 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Al Schleicher supported this idea  ·  May 28, 2024

11. Freshbooks

    2 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Al Schleicher supported this idea  ·  May 28, 2024

12. Office 365 Integration

    1,562 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Al Schleicher supported this idea  ·  May 28, 2024

13. Huntress (Cybersecurity)

    37 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Al Schleicher supported this idea  ·  May 28, 2024

14. I want to integrate existing 3rd party apps. Acronis, Threatlocker, SentinelOne, Ironscales, etc. WITHOUT purchasing through Atera.

    91 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Al Schleicher supported this idea  ·  May 28, 2024

15. Integration with UniFi Cloud

    969 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Al Schleicher supported this idea  ·  May 28, 2024

16. SentinelOne Integration

    439 votes

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    Under Review  ·  29 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Al Schleicher supported this idea  ·  May 28, 2024

17. Splashtop SOS

    218 votes

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    9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Al Schleicher supported this idea  ·  May 28, 2024

18. Synology Active Backup Monitoring

    386 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Al Schleicher supported this idea  ·  May 28, 2024

19. WMI Queries/ PowerShell Output

    19 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Al Schleicher supported this idea  ·  Apr 29, 2024

20. Ability to include Custom Fields in Reports.

    82 votes

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    4 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being

    reviewed by our product team. We

    ’

    ll keep an

    eye on the number of votes, and let you know if

    a decision is reached to implement. Thank you

    for being a partner in our process!

    Al Schleicher supported this idea  ·  Apr 29, 2024