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10 results found

  1. Alert when agent uninstalled

    1,426 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Software Into Action supported this idea  · 

  2. 3cx Ticket Integration.

    4 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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  3. 3cx Ticket Integration.

    21 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  4. 3cx integration

    200 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  5. Automation based on technician reply

    37 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Software Into Action supported this idea  · 

  6. Assign multiple technicians to a ticket

    385 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Software Into Action supported this idea  · 

  7. Mobile Device Management

    2,248 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Software Into Action supported this idea  · 

  8. Attendance System for remote workers

    78 votes

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    Under Review  ·  2 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  9. Atera Dark Mode

    1,688 votes

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    Under Review  ·  90 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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  10. Improved Customized Dashboard

    1,543 votes

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    Under Review  ·  49 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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