← Got a new feature idea? Share it!

Settings and activity

10 results found

  1. Alert when agent uninstalled

    1,469 votes
    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
    How important is this to you?
    Software Into Action supported this idea  · 

  2. 3cx Ticket Integration.

    4 votes
    0 comments  ·  Ideas and Feedback  ·  Admin →
    How important is this to you?
    Software Into Action shared this idea  · 

  3. 3cx Ticket Integration.

    22 votes
    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Software Into Action shared this idea  · 

  4. 3cx integration

    204 votes
    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Software Into Action supported this idea  · 

  5. Automation based on technician reply

    38 votes
    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Software Into Action supported this idea  · 

  6. Assign multiple technicians to a ticket

    398 votes
    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Software Into Action supported this idea  · 

  7. Mobile Device Management

    2,277 votes
    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Software Into Action supported this idea  · 

  8. Attendance System for remote workers

    79 votes
    Under Review  ·  2 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
    How important is this to you?

  9. Atera Dark Mode

    1,732 votes
    Under Review  ·  101 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
    How important is this to you?

  10. Improved Customized Dashboard

    1,553 votes
    Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
    How important is this to you?