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58 results found

  1. Warranty Information Collection

    499 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  2. Search bar enhancements

    285 votes

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    Planned  ·  16 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Elliott Sheppard supported this idea  · 

  3. meraki

    12 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Elliott Sheppard supported this idea  · 

  4. Devices Tab

    97 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Elliott Sheppard supported this idea  · 

  5. Schedule existing tickets

    167 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Elliott Sheppard supported this idea  · 

  6. "Warning" when resolving a ticket without adding time entry

    134 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Elliott Sheppard supported this idea  · 

  7. Project Ticket

    222 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Elliott Sheppard supported this idea  · 

  8. Change customer on a ticket

    14 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Elliott Sheppard supported this idea  · 

  9. Device filtering & listing size

    5 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Elliott Sheppard supported this idea  · 

  10. Customize sent from address for emails

    61 votes

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    8 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Elliott Sheppard supported this idea  · 

  11. Different License Types

    74 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Elliott Sheppard supported this idea  · 

  12. Hypervisor monitoring and management

    124 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Elliott Sheppard supported this idea  · 

  13. Auditability and compliance

    67 votes

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    Under Review  ·  5 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Elliott Sheppard supported this idea  · 

  14. Integration with UniFi Cloud

    941 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Elliott Sheppard supported this idea  · 

  15. non tech role

    30 votes

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    2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Elliott Sheppard supported this idea  · 

  16. Assign multiple technicians to a ticket

    385 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Elliott Sheppard supported this idea  · 

  17. Bug Bounty Program so that the first Ateran to report a confirmed bug gets a credit on their subscription account.

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Elliott Sheppard supported this idea  · 

  18. User account activity, logged on times etc.

    14 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Admin →
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    Elliott Sheppard supported this idea  · 

  19. Technician Privileges

    33 votes

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    1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Elliott Sheppard supported this idea  · 

  20. Pagination Improvements

    4 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Elliott Sheppard supported this idea  · 
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