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32 results found

  1. Shared Threshold Library

    168 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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  2. Ability to split out email into a new ticket

    38 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Mike supported this idea  · 

  3. Make 'run on offline agents' timeframe customizable for individual profiles

    22 votes

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    6 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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  4. Granular User Permissions (Client Folder for example)

    45 votes

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    3 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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  5. Role management

    131 votes

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    Planned  ·  30 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Mike supported this idea  · 

  6. Office 365 Integration

    1,589 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Mike supported this idea  · 

  7. Integration with Direct messages systems

    849 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Mike commented  · 

    Another vote for Teams

    Mike supported this idea  · 

  8. Documentation Management

    1,258 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  9. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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  10. Employee Onboarding/Offboarding Feature

    877 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  11. Mobile Device Management

    2,307 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

  12. Improved Customized Dashboard

    1,568 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Mike supported this idea  · 
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