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29 results found

  1. Disable renewal notification for deactivated contracts

    6 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

    An error occurred while saving the comment
    Joseph Allix commented  · 

    Yes please!!

    Joseph Allix shared this idea  · 

  2. Automatically assign threshold profile based on operating systems/device type

    13 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Joseph Allix commented  · 

    Bump

    Joseph Allix shared this idea  · 

  3. Customer account creation

    1 vote

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Joseph Allix shared this idea  · 

  4. Ability to run weekly reports on open tickets and export to csv

    23 votes

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    4 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Joseph Allix supported this idea  · 

  5. Need ability to filter & export tickets by specific number

    13 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Joseph Allix commented  · 

    I would also like to see this. CSS & HTML would be ideal.

    Joseph Allix supported this idea  · 

  6. Send system information with Helpdesk Agent support tickets

    260 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Joseph Allix commented  · 

    Was just about to suggest the same thing. Especially eliminating the confirmation token.

    Joseph Allix supported this idea  · 

  7. Revamped Helpdesk Agent

    329 votes

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    Under Review  ·  52 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Joseph Allix supported this idea  · 
    An error occurred while saving the comment
    Joseph Allix commented  · 

    Was just about to suggest the same thing. Especially eliminating the confirmation token.

  8. SNMP: MIB import instead of manual OID typing

    991 votes

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    21 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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  9. Improved Customized Dashboard

    1,509 votes

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    Under Review  ·  48 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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