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19 results found

  1. Alert when agent uninstalled

    1,485 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Lars Elgaard supported this idea  · 

  2. Set Contract Period to more than a year.

    2 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Lars Elgaard shared this idea  · 

  3. Automatically mid period invoicing of contracts.

    1 vote

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Lars Elgaard shared this idea  · 

  4. Notification somewhere on the ticket when there is no contract/expired/no more hours on contract

    8 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Lars Elgaard supported this idea  · 

  5. Improved Billing

    279 votes

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    52 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Lars Elgaard commented  · 

    European currency notation is really important for a smooth and easy invoicing process. Format 1.234,56
    European accounting systems support european format. US accounting systems does not fulfil the european requirements.

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    Lars Elgaard commented  · 

    Billing period for contracts should be part of the invoice/CSV. So the monthly, quarterly and yearly billing will display the billing period on the invoice. The feature could be optional. the period should be for each invoice line. Period should be part of the description field in the CSV file.

    Lars Elgaard supported this idea  · 

  6. Parent & Child ticket relations

    67 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Lars Elgaard supported this idea  · 

  7. A feature that I would like to request is an add in for outlook to create a ticket straight from the emails itself.

    33 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Lars Elgaard supported this idea  · 

  8. Disable renewal notification for deactivated contracts

    6 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Lars Elgaard supported this idea  · 

  9. Ticket list shows title as "#1234 Ticket Title", open ticket shows title as "#1234 Ticke but a search shows results as "Ticket Title #1234 "

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Lars Elgaard supported this idea  · 

  10. Mobile Device Management

    2,297 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Lars Elgaard supported this idea  · 

  11. Discount ability on Contracts

    5 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Lars Elgaard shared this idea  · 

  12. contract on folder

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Lars Elgaard supported this idea  · 

  13. Workstation/Server Specification

    14 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Lars Elgaard supported this idea  · 

  14. API Contract write functionality

    7 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Lars Elgaard shared this idea  · 

  15. Choose number of devices to view per page

    172 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Lars Elgaard supported this idea  · 
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    Lars Elgaard commented  · 

    The Customer - devicelisting should look like the dynamic listing in global device listing.
    The 10 devices pr. page does not work.

  16. Free Dashboard Account

    944 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Lars Elgaard commented  · 

    The customization in the current dashboard wold be great to inherit for this feature. It would be great to be able to customize the dashboard logged in. Then paste the URL to the wall screen.

    Lars Elgaard supported this idea  · 

  17. There is a strong need for Microsoft CSP billing

    23 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Admin →
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    Lars Elgaard supported this idea  · 

  18. Work from Home report

    44 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Lars Elgaard commented  · 

    It is vital to be able to get an overview of the enabled computers and users. I have one activated nodt, that I can't find and therefore can't bill to the customer. If this service should fly, I need info at least as a report. Also a indication icon in the device view would be fantastic.

    Lars Elgaard supported this idea  · 

  19. Improved Customized Dashboard

    1,563 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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