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  1. 295 votes

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    Elvy Gerez supported this idea  · 
  2. 24 votes

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    Planned  ·  1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Elvy Gerez supported this idea  · 
  3. 222 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Elvy Gerez supported this idea  · 
  4. 54 votes

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    Elvy Gerez commented  · 

    It would be beneficial to create and associate an Asset ID or Tag that can be printed for an asset. There are many ways to approach this issue from an ITSM perspective. It could be a straightforward solution that generates a unique Asset ID based on the Asset Template selected in the Asset Management Dataset. This fixed ID cannot be changed, so a label is generated as a QR Code or Barcode, which remains consistent.

    The challenging part with labels is formatting templates for printing. An alternative approach could be to create a unique field that accepts barcode or QR code data, which can then be imported as a CSV file into Atera and easily searched by scanning the code into the system. This option might be optimal since labeling formats can vary between organizations. The most important aspect is ensuring barcode data improves searchability within the system.

    Elvy Gerez supported this idea  · 
  5. 3 votes

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    Elvy Gerez supported this idea  · 
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    Elvy Gerez commented  · 

    This should be straightforward since each asset has its own Instance ID, as shown in the Asset Management dataset. It might be better to assign a unique ID on the table because 'Instance ID' sounds too generic and could be used for other purposes within Atera.

  6. 3 votes

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    Elvy Gerez supported this idea  · 
  7. 6 votes

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    Elvy Gerez supported this idea  · 
  8. 2 votes

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    Elvy Gerez supported this idea  · 
  9. 6 votes

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    Elvy Gerez supported this idea  · 
  10. 2 votes

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    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


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    Elvy Gerez commented  · 

    I think this is already available within the site > Assets; you can filter by user and search by the user's name

  11. 10 votes

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    Elvy Gerez commented  · 

    You can create a custom asset type to capture the licenses assigned to users, and then generate reports accordingly. Or are you referring to Atera's ability to ingest data from SaaS providers to track that information?

    The attachment piece would be incredible; the workaround we have is to create a custom field to drop a Drive link.

    I am working on keeping track of my IT Contracts/licenses in this fashion.

  12. 41 votes

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    Elvy Gerez supported this idea  · 
  13. 3 votes

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    Elvy Gerez supported this idea  · 
  14. 26 votes

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    Elvy Gerez supported this idea  · 
  15. 144 votes

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    Elvy Gerez supported this idea  · 
  16. 38 votes

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    Elvy Gerez supported this idea  ·