Settings and activity

52 results found

1. Private note

   5 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Mohammad Anwar shared this idea  ·  Jul 24, 2024

2. Display CC in Ticket

   11 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Mohammad Anwar supported this idea  ·  Jul 24, 2024

3. Seperation of knowledge base for department

   7 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Mohammad Anwar supported this idea  ·  Jul 24, 2024

4. Portal / Form Ticket Template - Improvements (consolidated)

   43 votes

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   17 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   You can also follow this in our Public Roadmap.

   Best regards,

   The Atera Team

   Mohammad Anwar supported this idea  ·  Jul 24, 2024

5. Enhanced Monitoring and Screen Capture Feature in Atera RMM

   19 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Mohammad Anwar supported this idea  ·  Jul 24, 2024

6. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   822 votes

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   41 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Mohammad Anwar supported this idea  ·  Jul 24, 2024

7. Splitting a customer response into a new ticket

   10 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Mohammad Anwar supported this idea  ·  Jul 24, 2024

8. Work in the background without disturbing users

   8 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Mohammad Anwar supported this idea  ·  Jul 24, 2024

9. Dark Web Monitoring

   46 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Mohammad Anwar supported this idea  ·  Jul 24, 2024

10. advanced report

    7 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

11. Network discovery sort by IP correctly

    18 votes

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    1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

12. It's quite frustrating for a technician not to be able to open Atera on more than one workstation simultaneously

    30 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

13. Scheduled Pop Up on Customers desktop for reminder

    15 votes

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    3 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

14. UAC Control for PC / App installation / Tech notification

    21 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

15. Add hard disk metrix in the dasboard

    9 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

16. Retired Devices should have a separate folder if they need to be quickly redeployed

    11 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

17. dashboard

    10 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

18. ITSM Improvement - Peripherals

    65 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

19. Allow More White Label Options

    440 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

20. Option to require the AI assistant looks at the knowledgebase before anything else

    13 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024