Settings and activity

13 results found

1. Time Entry / Management

   5 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid supported this idea  ·  May 21, 2024

2. Password Manager

   154 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid supported this idea  ·  May 21, 2024

3. Password Manager

   314 votes

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   5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid supported this idea  ·  May 21, 2024

4. Hypervisor monitoring and management

   128 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid supported this idea  ·  May 21, 2024

5. Project Management Tool

   138 votes

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   14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid supported this idea  ·  May 21, 2024

6. Ability to run weekly reports on open tickets and export to csv

   30 votes

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   4 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid supported this idea  ·  May 21, 2024

7. Ability to enter time into replies/communication with client from ticket.

   5 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid commented  ·  May 21, 2024  ·  Edit…  ·  Delete…

   This could be a setting that could be enabled for those that want it as well. Most other PSA's have this ability baked in.

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   Nathaniel McQuaid supported this idea  ·  May 21, 2024

8. MS Office Updates

   774 votes

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Nathaniel McQuaid supported this idea  ·  May 21, 2024

9. Parent & Child ticket relations

   67 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid commented  ·  May 16, 2024  ·  Edit…  ·  Delete…

   Be able to associate multiple tickets, as tasks or otherwise, to a parent ticket. It would be nice to be able to navigate the child tickets from within the parent ticket as well.

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   Nathaniel McQuaid supported this idea  ·  May 16, 2024

10. Change management

    161 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Nathaniel McQuaid supported this idea  ·  May 16, 2024

11. Create child ticket to subcontractors

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Nathaniel McQuaid supported this idea  ·  May 16, 2024

12. Project Ticket

    243 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Nathaniel McQuaid supported this idea  ·  May 16, 2024

13. Ticket Checklist

    301 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Nathaniel McQuaid supported this idea  ·  May 16, 2024