Settings and activity

13 results found

1. Time Entry / Management

   5 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid supported this idea  ·  May 21, 2024

2. Password Manager

   144 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being

   reviewed by our product team. We

   ’

   ll keep an

   eye on the number of votes, and let you know if

   a decision is reached to implement. Thank you

   for being a partner in our process!

   Nathaniel McQuaid supported this idea  ·  May 21, 2024

3. Password Manager

   299 votes

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   5 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid supported this idea  ·  May 21, 2024

4. Hypervisor monitoring and management

   124 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Nathaniel McQuaid supported this idea  ·  May 21, 2024

5. Project Management Tool

   126 votes

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   13 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Nathaniel McQuaid supported this idea  ·  May 21, 2024

6. Ability to run weekly reports on open tickets and export to csv

   28 votes

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   4 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Nathaniel McQuaid supported this idea  ·  May 21, 2024

7. Ability to enter time into replies/communication with client from ticket.

   5 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid commented  ·  May 21, 2024  ·  Edit…  ·  Delete…

   This could be a setting that could be enabled for those that want it as well. Most other PSA's have this ability baked in.

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   Nathaniel McQuaid supported this idea  ·  May 21, 2024

8. MS Office Updates

   713 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Nathaniel McQuaid supported this idea  ·  May 21, 2024

9. Parent & Child ticket relations

   61 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid commented  ·  May 16, 2024  ·  Edit…  ·  Delete…

   Be able to associate multiple tickets, as tasks or otherwise, to a parent ticket. It would be nice to be able to navigate the child tickets from within the parent ticket as well.

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   Nathaniel McQuaid supported this idea  ·  May 16, 2024

10. Change management

    149 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Nathaniel McQuaid supported this idea  ·  May 16, 2024

11. Create child ticket to subcontractors

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Nathaniel McQuaid supported this idea  ·  May 16, 2024

12. Project Ticket

    222 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Nathaniel McQuaid supported this idea  ·  May 16, 2024

13. Ticket Checklist

    278 votes

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    17 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

    
    

    If you'd like to discuss your needs, please schedule some time for a call here:

    https://yakov-atera.youcanbook.me/

    
    

    All the best,

    Yakov

    Nathaniel McQuaid supported this idea  ·  May 16, 2024