Settings and activity

12 results found

1. Improve adding Manual Time Entries

   217 votes

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   59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid supported this idea  ·  May 21, 2024

2. Password Manager

   154 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid supported this idea  ·  May 21, 2024

3. Password Manager

   317 votes

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   5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid supported this idea  ·  May 21, 2024

4. Hypervisor monitoring and management

   130 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid supported this idea  ·  May 21, 2024

5. Project Management Tool

   138 votes

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   14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid supported this idea  ·  May 21, 2024

6. Ability to run weekly reports on open tickets and export to csv

   30 votes

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   4 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid supported this idea  ·  May 21, 2024

7. Customer Portal / Service portal suggested improvements (consolidated)

   161 votes

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   25 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid commented  ·  May 21, 2024  ·  Edit…  ·  Delete…

   This could be a setting that could be enabled for those that want it as well. Most other PSA's have this ability baked in.

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   Nathaniel McQuaid supported this idea  ·  May 21, 2024

8. MS Office Updates

   783 votes

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Nathaniel McQuaid supported this idea  ·  May 21, 2024

9. Change management

   163 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Nathaniel McQuaid supported this idea  ·  May 16, 2024

10. Create child ticket to subcontractors

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Nathaniel McQuaid supported this idea  ·  May 16, 2024

11. Project Ticket

    245 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Nathaniel McQuaid supported this idea  ·  May 16, 2024

12. Ticket Checklist

    308 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Nathaniel McQuaid supported this idea  ·  May 16, 2024