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  1. 218 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ryan Kirsch supported this idea  · 
  2. 362 votes

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    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    Ryan Kirsch supported this idea  · 
  3. 18 votes

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    Ryan Kirsch supported this idea  · 
  4. 4 votes

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    Ryan Kirsch commented  · 

    Adding to the suggestion. I personally like changing to align with ITIL, but I would like to change the default Ticket Type on a new ticket creation. Everything we have is an 'Incident', when it's really a 'Request'.

    Ryan Kirsch supported this idea  · 
  5. 25 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ryan Kirsch supported this idea  · 
  6. 14 votes

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    Ryan Kirsch supported this idea  · 
  7. 18 votes

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    Ryan Kirsch supported this idea  · 
  8. 695 votes

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    Ryan Kirsch supported this idea  · 
  9. 258 votes

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    Ryan Kirsch supported this idea  · 
  10. 276 votes

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    Ryan Kirsch supported this idea  ·