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  1. 60 votes

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    Ryan Kirsch supported this idea  · 
  2. 70 votes

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    Ryan Kirsch supported this idea  · 
  3. 299 votes

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    Ryan Kirsch supported this idea  · 
  4. 240 votes

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    Ryan Kirsch supported this idea  · 
  5. 405 votes

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    Ryan Kirsch supported this idea  · 
  6. 23 votes

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    Ryan Kirsch supported this idea  · 
  7. 4 votes

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    Ryan Kirsch commented  · 

    Adding to the suggestion. I personally like changing to align with ITIL, but I would like to change the default Ticket Type on a new ticket creation. Everything we have is an 'Incident', when it's really a 'Request'.

    Ryan Kirsch supported this idea  · 
  8. 27 votes

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    Ryan Kirsch supported this idea  · 
  9. 15 votes

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    Ryan Kirsch supported this idea  · 
  10. 23 votes

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    Ryan Kirsch supported this idea  · 
  11. 920 votes

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    Ryan Kirsch supported this idea  · 
  12. 323 votes

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    Ryan Kirsch supported this idea  · 
  13. 337 votes

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    Ryan Kirsch supported this idea  ·