Settings and activity

15 results found

1. Atera Dark Mode

   1,711 votes

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   Under Review  ·  97 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Daniel Kalnicky supported this idea  ·  Jan 24, 2025

2. Dark Mode

   235 votes

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   4 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Daniel Kalnicky commented  ·  Jan 24, 2025  ·  Edit…  ·  Delete…

   Critical.

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   Daniel Kalnicky supported this idea  ·  Jan 24, 2025

3. Patch management

   58 votes

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   3 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Daniel Kalnicky supported this idea  ·  Jan 24, 2025

4. Need a report to tell me which devices for a customer are eligable for Windows 11

   4 votes

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   2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Daniel Kalnicky commented  ·  Jan 24, 2025  ·  Edit…  ·  Delete…

   This is must needed! Lots of devices need upgrades but we need to know which ones need to be replaced.

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   Daniel Kalnicky supported this idea  ·  Jan 24, 2025

5. Free Dashboard Account

   886 votes

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   24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Daniel Kalnicky supported this idea  ·  Jan 24, 2025

6. Automatically close Alert tickets when resolved

   75 votes

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   3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Daniel Kalnicky supported this idea  ·  Jan 24, 2025

7. Windows update roll back

   107 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Daniel Kalnicky supported this idea  ·  Jan 24, 2025

8. MS Office Updates

   734 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Daniel Kalnicky supported this idea  ·  Jan 24, 2025

9. Hardware inventory

   606 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Daniel Kalnicky supported this idea  ·  Jan 24, 2025

10. Ubiquiti Integration

    874 votes

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    6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Daniel Kalnicky supported this idea  ·  Jan 24, 2025

11. Sound and Notification for Replies

    20 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Daniel Kalnicky supported this idea  ·  Aug 28, 2024

12. Ticket queues / Technician groups

    54 votes

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    13 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Planned  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    
    

    After speaking to many of you and designing this one together, I'm happy to announce we are now beta-testing a new feature focused around technician groups/ ticket queues

    
    

    The new module allows:

    
    

    • Creating technician groups for better team organization
    • Assigning tickets to groups for efficient workflow
    • Filtering and creating custom ticket queues to manage priorities in the tickets list
    • New ticket automation rules improvement with new triggers, conditions, and actions

    
    

    Some use cases for this new feature are:

    1. Auto-assigning tickets to queues based on conditions
    2. Notifying admins on escalations
    3. Round-robin ticket distribution between group members

    
    

    We hope to finish beta testing and release the feature to all customers soon, we'll be sure to update you once that happens!

    
    

    Yakov

    Daniel Kalnicky supported this idea  ·  Aug 28, 2024

13. Chrome OS

    24 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Daniel Kalnicky supported this idea  ·  Aug 28, 2024

14. ChromeOS agent

    25 votes

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    4 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Daniel Kalnicky supported this idea  ·  Aug 28, 2024

15. Chrombook remote support

    29 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Daniel Kalnicky supported this idea  ·  Aug 28, 2024