Settings and activity

16 results found

1. Out of Warranty Date on Devices

   62 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Daniel Kalnicky supported this idea  ·  Feb 19, 2025

2. Allow for customization of columns on ticketing screen

   341 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Daniel Kalnicky supported this idea  ·  Feb 19, 2025

3. Atera Dark Mode

   1,758 votes

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   106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Daniel Kalnicky supported this idea  ·  Jan 24, 2025

4. Dark Mode

   309 votes

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   10 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   An error occurred while saving the comment
   Daniel Kalnicky commented  ·  Jan 24, 2025  ·  Edit…  ·  Delete…

   Critical.

   Save Submitting...
   Daniel Kalnicky supported this idea  ·  Jan 24, 2025

5. Patch management

   77 votes

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   5 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Daniel Kalnicky supported this idea  ·  Jan 24, 2025

6. Need a report to tell me which devices for a customer are eligable for Windows 11

   406 votes

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   10 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Daniel Kalnicky commented  ·  Jan 24, 2025  ·  Edit…  ·  Delete…

   This is must needed! Lots of devices need upgrades but we need to know which ones need to be replaced.

   Save Submitting...
   Daniel Kalnicky supported this idea  ·  Jan 24, 2025

7. Free Dashboard Account

   923 votes

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   24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Daniel Kalnicky supported this idea  ·  Jan 24, 2025

8. Automatically close Alert tickets when resolved

   100 votes

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   3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Daniel Kalnicky supported this idea  ·  Jan 24, 2025

9. Windows update roll back

   130 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Daniel Kalnicky supported this idea  ·  Jan 24, 2025

10. MS Office Updates

    774 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Daniel Kalnicky supported this idea  ·  Jan 24, 2025

11. Ubiquiti Integration

    932 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Daniel Kalnicky supported this idea  ·  Jan 24, 2025

12. Sound and Notification for Replies

    20 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Daniel Kalnicky supported this idea  ·  Aug 28, 2024

13. Ticket queues / Technician groups

    56 votes

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    13 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Planned  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    
    

    After speaking to many of you and designing this one together, I'm happy to announce we are now beta-testing a new feature focused around technician groups/ ticket queues

    
    

    The new module allows:

    
    

    • Creating technician groups for better team organization
    • Assigning tickets to groups for efficient workflow
    • Filtering and creating custom ticket queues to manage priorities in the tickets list
    • New ticket automation rules improvement with new triggers, conditions, and actions

    
    

    Some use cases for this new feature are:

    1. Auto-assigning tickets to queues based on conditions
    2. Notifying admins on escalations
    3. Round-robin ticket distribution between group members

    
    

    We hope to finish beta testing and release the feature to all customers soon, we'll be sure to update you once that happens!

    
    

    Yakov

    Daniel Kalnicky supported this idea  ·  Aug 28, 2024

14. Chrome OS

    25 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Daniel Kalnicky supported this idea  ·  Aug 28, 2024

15. ChromeOS agent

    27 votes

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    4 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Daniel Kalnicky supported this idea  ·  Aug 28, 2024

16. Chrombook remote support

    30 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Daniel Kalnicky supported this idea  ·  Aug 28, 2024