Settings and activity
13 results found
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4 votes
Matt Shephard
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1 vote
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7 votesMatt Shephard
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4 votesMatt Shephard
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196 votesMatt Shephard
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107 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Matt Shephard
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6 votes
An error occurred while saving the comment Matt Shephard
commented
Ummm... Forgive me if I missed something in the request, but: Devices list page > Select Customer in dropdown > "Displaying {N} of {X} devices" in the top-right corner, just under the Customer select dropdown, where "{X}" is the total count for the selected customer?
Can also just not filter to any particular customer, and it will show the count summary of all devices for all customers matching the provided filtering criteria.
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2 votesMatt Shephard
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An error occurred while saving the comment Matt Shephard
commented
Perhaps it could auto-collapse when going out of view, leaving a thin representation that can be expanded to the full "Reply and Internal Note" text editor, with an option to collapse unless/until scrolled back into view.
This would allow us to review notes along the way while compiling the response; having been there and scrolling up and down repeatedly, I can confirm this would greatly improve UX for tickets.
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2 votesMatt Shephard
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An error occurred while saving the comment Matt Shephard
commented
Having its display format use certain background color, a fixed-width font, and syntax highlighting would be great; I like the "``` languageName" opening declaration syntax, which also happens to be the output format I get in Atera's AI-generated scripting.
With or without syntax highlighting, being able to insert code blocks would be quite useful for a variety of use cases like completed work documentation, future work staging, or WIP/research/spike updates.
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10 votesMatt Shephard
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3 votesMatt Shephard
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4 votes
An error occurred while saving the comment Matt Shephard
commented
I also need the FolderName. Management basically wants an asset report grouped by CustomerName and sub-grouped by FolderName, but all I can get is this FolderID I can't do much with.
The data retrieval call for the devices list seems to have most everything I need in its response including folderName (https://app.atera.com/proxy/devices-view/get?&$orderby=AlertsPaused%20desc,CriticalAlertsCount%20desc,WarningAlertsCount%20desc,InformationAlertsCount%20desc&$top=20&$skip=0&$count=true), but Folders are nowhere in the API :(
Honestly, I'd even be ok with a simple GET that just returns the list of FolderID + FolderName key-value-pairs, so I at least have something I can at least cache for lookup, if the LoE for updating an existing endpoint is a concern.
Matt Shephard
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1,635 votesMatt Shephard
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... or you could use the built-in {[VariableName]} syntax to provide that value when scheduling...
That's what I did. I pass params for Username, Password, and Domain (optional for adding domain user as local admin; default '.') and the script checks if the user already exists, creating it if local and it doesn't, and adds it to the Administrators localgroup.
Something along those lines would be my advice rather than risk having scripts get caught up indefinitely because we're waiting on a user to provide input on a hidden window......