Settings and activity

95 results found

1. clear alert icon

   1 vote

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Adam Rothenberg shared this idea  ·  Oct 5, 2022

2. App Badging

   3 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Adam Rothenberg shared this idea  ·  Oct 5, 2022

3. Include the Agent Name in the Title for Browser Tab

   34 votes

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   6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Sep 24, 2022

4. When opening a ticket from an agent, that agent should be automatically assigned to the ticket.

   16 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Sep 24, 2022

5. Send system information with Helpdesk Agent support tickets

   272 votes

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   6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Sep 24, 2022

6. Agent uninstall upon delete

   41 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Sep 24, 2022

7. Deploy agent from network discovery

   133 votes

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   4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The

   feature you requested is currently being

   considered for development. Please be patient

   as the process can take a while or even stall to

   make way for other features. We

   ’

   ll update you

   once it

   ’

   s been implemented and released!

   Adam Rothenberg supported this idea  ·  Sep 24, 2022

8. White label agent name

   164 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Sep 24, 2022

9. Alert when agent uninstalled

   1,493 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Sep 24, 2022

10. Add customised Agent download links to the customer portal

    10 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Sep 24, 2022

11. New Ticket/Response alerting

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Adam Rothenberg shared this idea  ·  Sep 19, 2022

12. Documentation Management

    1,258 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Nov 17, 2022

13. Revamped Helpdesk Agent

    344 votes

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    57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Sep 24, 2022

14. Atera End-User License

    162 votes

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    2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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15. Improved Billing

    279 votes

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    52 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Nov 17, 2022