Settings and activity

96 results found

1. Mobile Device Management

   2,305 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   Adam Rothenberg supported this idea  ·  Nov 17, 2022

2. clear alert icon

   1 vote

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Adam Rothenberg shared this idea  ·  Oct 5, 2022

3. App Badging

   3 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Adam Rothenberg shared this idea  ·  Oct 5, 2022

4. Include the Agent Name in the Title for Browser Tab

   33 votes

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   6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Sep 24, 2022

5. When opening a ticket from an agent, that agent should be automatically assigned to the ticket.

   16 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Sep 24, 2022

6. Send system information with Helpdesk Agent support tickets

   272 votes

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   6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Sep 24, 2022

7. Agent uninstall upon delete

   40 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Sep 24, 2022

8. Deploy agent from network discovery

   132 votes

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   4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The

   feature you requested is currently being

   considered for development. Please be patient

   as the process can take a while or even stall to

   make way for other features. We

   ’

   ll update you

   once it

   ’

   s been implemented and released!

   Adam Rothenberg supported this idea  ·  Sep 24, 2022

9. White label agent name

   164 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Sep 24, 2022

10. Alert when agent uninstalled

    1,489 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Sep 24, 2022

11. Add customised Agent download links to the customer portal

    8 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Sep 24, 2022

12. New Ticket/Response alerting

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Adam Rothenberg shared this idea  ·  Sep 19, 2022

13. Documentation Management

    1,256 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Nov 17, 2022

14. Revamped Helpdesk Agent

    343 votes

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    57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Sep 24, 2022

15. Atera End-User License

    162 votes

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    2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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16. Improved Billing

    279 votes

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    52 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Nov 17, 2022