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97 results found

  1. Password protect the Atera agent from end-user uninstalls

    1,578 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Adam Rothenberg supported this idea  · 

  2. Mobile Device Management

    2,247 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Adam Rothenberg supported this idea  · 

  3. clear alert icon

    1 vote

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Adam Rothenberg shared this idea  · 

  4. App Badging

    3 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Adam Rothenberg shared this idea  · 

  5. Include the Agent Name in the Title for Browser Tab

    29 votes

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    5 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Adam Rothenberg supported this idea  · 

  6. When opening a ticket from an agent, that agent should be automatically assigned to the ticket.

    16 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Adam Rothenberg supported this idea  · 

  7. Send system information with Helpdesk Agent support tickets

    267 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Adam Rothenberg supported this idea  · 

  8. Agent uninstall upon delete

    36 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Adam Rothenberg supported this idea  · 

  9. Deploy agent from network discovery

    118 votes

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    4 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The

    feature you requested is currently being

    considered for development. Please be patient

    as the process can take a while or even stall to

    make way for other features. We

    ’

    ll update you

    once it

    ’

    s been implemented and released!

    Adam Rothenberg supported this idea  · 

  10. White label agent name

    160 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Adam Rothenberg supported this idea  · 

  11. Alert when agent uninstalled

    1,426 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Adam Rothenberg supported this idea  · 

  12. Add customised Agent download links to the customer portal

    8 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Adam Rothenberg supported this idea  · 

  13. New Ticket/Response alerting

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Adam Rothenberg shared this idea  · 

  14. Documentation Management

    1,224 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Adam Rothenberg supported this idea  · 

  15. Revamped Helpdesk Agent

    336 votes

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    Under Review  ·  54 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Adam Rothenberg supported this idea  · 

  16. Atera End-User License

    157 votes

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    Under Review  ·  2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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  17. Improved Billing

    274 votes

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    Under Review  ·  51 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Adam Rothenberg supported this idea  · 
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