Settings and activity
23 results found
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1 vote
David Johnston shared this idea ·
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12 votes
David Johnston supported this idea ·
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20 votes
David Johnston supported this idea ·
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64 votes
David Johnston supported this idea ·
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655 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
David Johnston supported this idea ·
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1 vote
David Johnston shared this idea ·
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34 votes
An error occurred while saving the comment David Johnston supported this idea ·
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23 votes
David Johnston supported this idea ·
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134 votes
David Johnston supported this idea ·
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235 votes
David Johnston supported this idea ·
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324 votes
David Johnston supported this idea ·
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6 votes
David Johnston supported this idea ·
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843 votes
David Johnston supported this idea ·
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33 votes
David Johnston supported this idea ·
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355 votes
David Johnston supported this idea ·
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1,582 votes
David Johnston supported this idea ·
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94 votes
David Johnston supported this idea ·
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47 votes
David Johnston supported this idea ·
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44 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
David Johnston supported this idea ·
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419 votes
David Johnston supported this idea ·
It's been 3 years, so it doesn't look like this one has made much progress. I'd like to echo Hugh's thoughts. We switched from OS Ticket to Atera. One of the great features in OS Ticket was that it would warn you if you opened a ticket another technician was looking at. I'm OK with a warning message as opposed to a complete lockout, but some notification that another technician is potentially working on the same ticket would be really helpful.