Settings and activity

12 results found

1. Improved Customized Dashboard

   1,569 votes

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   51 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Yannick Salzmann supported this idea  ·  Aug 15, 2023

2. Allow for customization of columns on ticketing screen

   355 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Yannick Salzmann supported this idea  ·  Aug 15, 2023

3. Dark Mode

   1,916 votes

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   120 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   Best regards,

   The Atera Team

   Yannick Salzmann supported this idea  ·  Aug 15, 2023

4. Display entire ticket conversation in email template

   47 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Yannick Salzmann supported this idea  ·  Aug 15, 2023

5. Projects Pane

   56 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Yannick Salzmann supported this idea  ·  Aug 15, 2023

6. Print a Ticket

   128 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Yannick Salzmann supported this idea  ·  Aug 15, 2023

7. Project Ticket

   246 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Yannick Salzmann supported this idea  ·  Aug 15, 2023

8. Ticket Checklist

   314 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Yannick Salzmann supported this idea  ·  Aug 15, 2023

9. Edit Ticket Notes

   252 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Yannick Salzmann supported this idea  ·  Aug 15, 2023

10. Assign multiple technicians to a ticket

    411 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Yannick Salzmann supported this idea  ·  Aug 15, 2023

11. Delete Time Entries without Full Admin Access

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Yannick Salzmann shared this idea  ·  Aug 8, 2023

12. Improve adding Manual Time Entries

    224 votes

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    59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Yannick Salzmann supported this idea  ·  Aug 8, 2023