Settings and activity

13 results found

1. Add metrics to Auditor report

   7 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Kyle Utech supported this idea  ·  Dec 11, 2023

2. Change management

   163 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kyle Utech supported this idea  ·  Dec 11, 2023

3. Office license type

   473 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Kyle Utech supported this idea  ·  Dec 11, 2023

4. MS Office Updates

   779 votes

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Kyle Utech supported this idea  ·  Dec 11, 2023

5. Ubiquiti Integration

   950 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Kyle Utech supported this idea  ·  Dec 11, 2023

6. Tray Icon customisation

   39 votes

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   5 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Kyle Utech commented  ·  Aug 7, 2023  ·  Edit…  ·  Delete…

   This is a feature that is available with other RMM tools like Ninja One, seems crazy that Atera lacks this feature.

   Save Submitting...
   Kyle Utech supported this idea  ·  Aug 7, 2023

7. Speed of Atera - slowness overall - screen refreshes

   2 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Kyle Utech supported this idea  ·  May 25, 2023

8. Network Discovery Filtering expanded ?

   11 votes

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   1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Kyle Utech supported this idea  ·  May 25, 2023

9. Assign multiple technicians to a ticket

   407 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kyle Utech supported this idea  ·  May 25, 2023

10. Clone scheduled ticket

    26 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kyle Utech supported this idea  ·  May 25, 2023

11. Reply to tickets via email

    99 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kyle Utech supported this idea  ·  May 25, 2023

12. Activity Status "Awaiting on customer reply" should stop the SLA as well

    111 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kyle Utech supported this idea  ·  May 25, 2023

13. Dark Mode

    1,897 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Kyle Utech supported this idea  ·  May 25, 2023