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  1. 2 votes

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    Aaron Schacht shared this idea  · 
  2. 11 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Aaron Schacht supported this idea  · 
  3. 163 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Aaron Schacht supported this idea  · 
  4. 12 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Aaron Schacht supported this idea  · 
  5. 225 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Aaron Schacht commented  · 

    Perhaps make it a setting to enable the editing of ticket notes, in case some admins want to lock down that ability. Or fine-tune to only allow editing one's own notes, or selected contacts. ALSO, the formatting in ticket notes is quirky at best and not really WYSIWYG - there is too much spacing between lines, or too little, even after adjusting line heights.

    Aaron Schacht supported this idea  · 
  6. 7 votes

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    Aaron Schacht supported this idea  · 
  7. 48 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Aaron Schacht supported this idea  · 
  8. 7 votes

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    Aaron Schacht supported this idea  · 
  9. 30 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Aaron Schacht supported this idea  · 
  10. 30 votes

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    Aaron Schacht supported this idea  · 
  11. 122 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Aaron Schacht supported this idea  · 
  12. 80 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Aaron Schacht supported this idea  · 
  13. 8 votes

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    Aaron Schacht shared this idea  · 
  14. 356 votes

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    Aaron Schacht supported this idea  · 
  15. 1,535 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Aaron Schacht supported this idea  · 
  16. 2,194 votes

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    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Aaron Schacht supported this idea  ·