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  1. 3 votes

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    Aaron Schacht shared this idea  · 
  2. 13 votes

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    Aaron Schacht supported this idea  · 
  3. 175 votes

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    Aaron Schacht supported this idea  · 
  4. 14 votes

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    Aaron Schacht supported this idea  · 
  5. 249 votes

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    An error occurred while saving the comment
    Aaron Schacht commented  · 

    Perhaps make it a setting to enable the editing of ticket notes, in case some admins want to lock down that ability. Or fine-tune to only allow editing one's own notes, or selected contacts. ALSO, the formatting in ticket notes is quirky at best and not really WYSIWYG - there is too much spacing between lines, or too little, even after adjusting line heights.

    Aaron Schacht supported this idea  · 
  6. 7 votes

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    Aaron Schacht supported this idea  · 
  7. 7 votes

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    Aaron Schacht supported this idea  · 
  8. 39 votes

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    Aaron Schacht supported this idea  · 
  9. 38 votes

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    Aaron Schacht supported this idea  · 
  10. 144 votes

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    Aaron Schacht supported this idea  · 
  11. 85 votes

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    Aaron Schacht supported this idea  · 
  12. 8 votes

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    Aaron Schacht shared this idea  · 
  13. 393 votes

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    Aaron Schacht supported this idea  · 
  14. 1,610 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Aaron Schacht supported this idea  · 
  15. 2,292 votes

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    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Aaron Schacht supported this idea  ·