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8 results found

  1. Server and VM Monitoring and Managemen for AD

    315 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    mgates mgates supported this idea  · 

  2. Revamped Helpdesk Agent

    336 votes

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    Under Review  ·  54 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    mgates mgates supported this idea  · 
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    mgates mgates commented  · 

    System Tray icon should be able to be white labeled, automatically activated, users should be able to create tickets without any log in and it should tie the workstation to the ticket when it is used to create a ticket.

  3. Mobile App Improvements

    715 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    mgates mgates supported this idea  · 

  4. Integration with Direct messages systems

    825 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

    mgates mgates supported this idea  · 

  5. Employee Onboarding/Offboarding Feature

    845 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    mgates mgates supported this idea  · 

  6. Ubiquiti Integration

    859 votes

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    6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    mgates mgates supported this idea  · 

  7. Change management

    155 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    mgates mgates supported this idea  · 

  8. Free Dashboard Account

    879 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    mgates mgates supported this idea  ·