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148 results found

  1. Alerts for new software installation

    33 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Devin Sanders supported this idea  · 

  2. Local Active Directory Integration

    45 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Devin Sanders supported this idea  · 

  3. Intune integration

    72 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Devin Sanders supported this idea  · 

  4. Fix Chat

    15 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Devin Sanders supported this idea  · 

  5. Customize Satisfaction survey

    65 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Devin Sanders supported this idea  · 

  6. Bad Mac Support

    133 votes

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    37 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Devin Sanders supported this idea  · 

  7. Activity Status "Awaiting on customer reply" should stop the SLA as well

    112 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Devin Sanders supported this idea  · 

  8. Allow for customization of columns on ticketing screen

    355 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Devin Sanders supported this idea  · 

  9. Sound and Notification for Replies

    20 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Devin Sanders supported this idea  · 

  10. knowbe4

    46 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Devin Sanders supported this idea  · 

  11. Audit Logs not showing Atera Scripts being deleted/created/modified

    19 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Devin Sanders supported this idea  · 

  12. show date and time of scheduled reboot

    22 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Devin Sanders supported this idea  · 

  13. If a technician deletes time entries, need to see it on the activity log

    49 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Devin Sanders supported this idea  · 

  14. merging tickets

    63 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Devin Sanders supported this idea  · 

  15. Penetration Testing

    65 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Admin →
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    Devin Sanders supported this idea  · 

  16. Single Sign on for all Plans

    36 votes

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    3 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Devin Sanders supported this idea  · 

  17. Please add software parameters also for URL uploads (files larger than 1.5GB) (Private Software Repository)

    9 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Devin Sanders supported this idea  · 

  18. Patch management

    84 votes

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    7 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Devin Sanders supported this idea  · 

  19. Portal / Form Ticket Template - Improvements (consolidated)

    42 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Devin Sanders supported this idea  · 

  20. Email notification when agent is installed

    29 votes

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    4 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Devin Sanders supported this idea  · 
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