Settings and activity

157 results found

1. Alerts for new software installation

   33 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Devin Sanders supported this idea  ·  Apr 4, 2024

2. Local Active Directory Integration

   45 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Devin Sanders supported this idea  ·  Apr 4, 2024

3. Intune integration

   67 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Devin Sanders supported this idea  ·  Apr 4, 2024

4. Fix Chat

   13 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Devin Sanders supported this idea  ·  Apr 4, 2024

5. Customize Satisfaction survey

   64 votes

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   6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Devin Sanders supported this idea  ·  Apr 4, 2024

6. Bad Mac Support

   24 votes

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   3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Devin Sanders supported this idea  ·  Apr 4, 2024

7. Activity Status "Awaiting on customer reply" should stop the SLA as well

   109 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Devin Sanders supported this idea  ·  Apr 4, 2024

8. Customize sent from address for emails

   62 votes

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   8 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Devin Sanders supported this idea  ·  Apr 4, 2024

9. Allow for customization of columns on ticketing screen

   345 votes

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   42 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Devin Sanders supported this idea  ·  Apr 4, 2024

10. Sound and Notification for Replies

    20 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Devin Sanders supported this idea  ·  Apr 4, 2024

11. knowbe4

    42 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Devin Sanders supported this idea  ·  Apr 4, 2024

12. Audit Logs not showing Atera Scripts being deleted/created/modified

    19 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
    How important is this to you?

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    Devin Sanders supported this idea  ·  Apr 4, 2024

13. Serial number in device over view should take us to vendor support page with device information

    75 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
    How important is this to you?

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    Devin Sanders supported this idea  ·  Apr 4, 2024

14. show date and time of scheduled reboot

    22 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
    How important is this to you?

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    Devin Sanders supported this idea  ·  Apr 4, 2024

15. If a technician deletes time entries, need to see it on the activity log

    48 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Devin Sanders supported this idea  ·  Apr 4, 2024

16. merging tickets

    62 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Devin Sanders supported this idea  ·  Apr 4, 2024

17. Penetration Testing

    65 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Devin Sanders supported this idea  ·  Apr 4, 2024

18. Single Sign on for all Plans

    35 votes

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    2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Devin Sanders supported this idea  ·  Apr 4, 2024

19. Please add software parameters also for URL uploads (files larger than 1.5GB) (Private Software Repository)

    9 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Devin Sanders supported this idea  ·  Apr 4, 2024

20. Patch management

    79 votes

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    6 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Devin Sanders supported this idea  ·  Apr 4, 2024