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159 results found

  1. file transfer

    18 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Devin Sanders supported this idea  · 

  2. Alerts for new software installation

    29 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Devin Sanders supported this idea  · 

  3. Local Active Directory Integration

    35 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Devin Sanders supported this idea  · 

  4. Intune integration

    33 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Devin Sanders supported this idea  · 

  5. Fix Chat

    12 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Devin Sanders supported this idea  · 

  6. Customize Satisfaction survey

    64 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Devin Sanders supported this idea  · 

  7. Bad Mac Support

    23 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Devin Sanders supported this idea  · 

  8. Activity Status "Awaiting on customer reply" should stop the SLA as well

    101 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Devin Sanders supported this idea  · 

  9. Customize sent from address for emails

    61 votes

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    8 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Devin Sanders supported this idea  · 

  10. Allow for customization of columns on ticketing screen

    291 votes

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    39 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Devin Sanders supported this idea  · 

  11. Sound and Notification for Replies

    20 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Devin Sanders supported this idea  · 

  12. knowbe4

    25 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Devin Sanders supported this idea  · 

  13. Audit Logs not showing Atera Scripts being deleted/created/modified

    18 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Devin Sanders supported this idea  · 

  14. Serial number in device over view should take us to vendor support page with device information

    39 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Devin Sanders supported this idea  · 

  15. show date and time of scheduled reboot

    19 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Devin Sanders supported this idea  · 

  16. If a technician deletes time entries, need to see it on the activity log

    47 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Devin Sanders supported this idea  · 

  17. merging tickets

    42 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Devin Sanders supported this idea  · 

  18. Penetration Testing

    43 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Admin →
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    Devin Sanders supported this idea  · 

  19. Single Sign on for all Plans

    32 votes

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    2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Devin Sanders supported this idea  · 

  20. Please add software parameters also for URL uploads (files larger than 1.5GB) (Private Software Repository)

    9 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Devin Sanders supported this idea  · 
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