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9 results found

  1. Integration with UniFi Cloud

    997 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Michael Potter supported this idea  · 

  2. 3cx integration

    210 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Michael Potter supported this idea  · 

  3. Improve adding Manual Time Entries

    217 votes

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    59 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Michael Potter commented  · 

    It would be awesome if we could have time entry templates so technicians could do things in a uniform manner. eg. client offboarding, onboarding, security threat.

  4. Assign multiple technicians to a ticket

    407 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Michael Potter supported this idea  · 

  5. Employee Onboarding/Offboarding Feature

    871 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Michael Potter supported this idea  · 

  6. Office 365 Integration

    1,587 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Michael Potter supported this idea  · 

  7. Improved Customized Dashboard

    1,564 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Michael Potter supported this idea  · 

  8. Password protect the Atera agent from end-user uninstalls

    1,616 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Michael Potter supported this idea  · 

  9. Mobile Device Management

    2,303 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Michael Potter supported this idea  ·