Settings and activity

32 results found

1. SNMP Polling Interval

   25 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Konstantinos-Marios Papastamatis supported this idea  ·  Jul 5, 2024

2. Anydesk Remote on mobile APP

   13 votes

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   3 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Konstantinos-Marios Papastamatis shared this idea  ·  Dec 19, 2022

3. Atera's own Remote Desktop Solution

   35 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Konstantinos-Marios Papastamatis supported this idea  ·  Dec 19, 2022

4. Attendance System for remote workers

   80 votes

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   2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Konstantinos-Marios Papastamatis supported this idea  ·  Dec 19, 2022

5. Remote Support from Linux

   148 votes

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   11 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Konstantinos-Marios Papastamatis supported this idea  ·  Dec 19, 2022

6. snmp OID value view in mobile app

   6 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Konstantinos-Marios Papastamatis supported this idea  ·  Dec 19, 2022

7. Mobile App: Start/Stop/Restart Windows Services on a device

   19 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Konstantinos-Marios Papastamatis supported this idea  ·  Dec 19, 2022

8. Alert Page Swipe to Resolve

   11 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Konstantinos-Marios Papastamatis supported this idea  ·  Dec 19, 2022

9. customer report

   134 votes

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   9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Konstantinos-Marios Papastamatis commented  ·  Nov 17, 2022  ·  Edit…  ·  Delete…

   Important for us also.
   CRITICAL part of this is to use SMTP from settings and not sending from ATERA.

   This is not Whitelabel if sender is Atera! :)

   Save Submitting...

10. Customer Portal - Allow 'main' contacts ability to see a simple list of their company's devices.

    16 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Konstantinos-Marios Papastamatis supported this idea  ·  Nov 6, 2022

11. Customers should be able to create their own KB articles

    21 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Konstantinos-Marios Papastamatis supported this idea  ·  Nov 6, 2022

12. Customer Portal / Service portal suggested improvements (consolidated)

    166 votes

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    27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Konstantinos-Marios Papastamatis supported this idea  ·  Nov 6, 2022

13. new contact

    5 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Konstantinos-Marios Papastamatis supported this idea  ·  Nov 6, 2022

14. Remote Desktop Server multi-user support for the Helpdesk agent.

    33 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Konstantinos-Marios Papastamatis supported this idea  ·  Nov 6, 2022

15. Project Management Tool

    139 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Konstantinos-Marios Papastamatis supported this idea  ·  Nov 6, 2022

16. Custom cname in agent download URL

    14 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Konstantinos-Marios Papastamatis supported this idea  ·  Nov 6, 2022

17. Install Webroot when Agent next online

    32 votes

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    0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Konstantinos-Marios Papastamatis supported this idea  ·  Nov 6, 2022

18. Dark Mode

    1,911 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Konstantinos-Marios Papastamatis supported this idea  ·  Nov 6, 2022

19. Mobile Device Management

    2,306 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    Konstantinos-Marios Papastamatis supported this idea  ·  Nov 6, 2022

20. Assign multiple technicians to a ticket

    410 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Konstantinos-Marios Papastamatis supported this idea  ·  Oct 29, 2022