Settings and activity

45 results found

1. Assign multiple technicians to a ticket

   410 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Shea Bainter supported this idea  ·  Apr 3, 2023

2. Please add the ability for the alerts to display Fahrenheit temperature in addition to or inplace of Celsius.

   10 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Shea Bainter supported this idea  ·  Apr 3, 2023

3. Celsius to Fahrenheit for alert thresholds

   12 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Shea Bainter supported this idea  ·  Apr 3, 2023

4. ChromeOS agent

   28 votes

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   4 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Shea Bainter supported this idea  ·  Apr 2, 2023

5. Webroot license sync or storage in Atera

   77 votes

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   4 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   Shea Bainter supported this idea  ·  Apr 2, 2023

6. When doing a remote Webroot scan from the agent page, show the results on the agent page.

   16 votes

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   0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   Shea Bainter supported this idea  ·  Apr 2, 2023

7. Integration with UniFi Cloud

   1,002 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Shea Bainter supported this idea  ·  Mar 7, 2023

8. Patch Management Alerts if more than xx updates

   37 votes

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   5 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Shea Bainter commented  ·  Dec 19, 2022  ·  Edit…  ·  Delete…

   Create a threshold entry to auto alert when a device has X number of patches or more available. Allow that alert to be tagged to auto-ticketing like the others. I have had several instances of finding devices with 50 or more available updates, even though they should be auto-updating. Being able to have an alert when available patches are starting to pile up would be very helpful.

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   Shea Bainter supported this idea  ·  Dec 19, 2022

9. Auto-assign tickets with initial reply

   66 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Shea Bainter supported this idea  ·  Dec 19, 2022

10. Automated rules based on Criteria

    43 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Shea Bainter supported this idea  ·  Dec 19, 2022

11. Install on iOS and Android

    137 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Shea Bainter supported this idea  ·  Dec 19, 2022

12. Add Webroot Functionality Inside Atera

    129 votes

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    3 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Shea Bainter supported this idea  ·  Dec 19, 2022

13. Webroot Deployment Automation

    31 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Shea Bainter supported this idea  ·  Dec 19, 2022

14. Device columns

    87 votes

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    10 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Shea Bainter supported this idea  ·  Dec 19, 2022

15. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    809 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Shea Bainter supported this idea  ·  Dec 19, 2022

16. Disk Cleanup under Devices > Manage

    6 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Shea Bainter supported this idea  ·  Dec 19, 2022

17. Separate Software & Hardware updates - Add column to show only Driver Updates

    69 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Shea Bainter supported this idea  ·  Dec 19, 2022

18. SNMP: MIB import instead of manual OID typing

    1,037 votes

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    28 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Shea Bainter supported this idea  ·  Dec 19, 2022

19. Improved Customized Dashboard

    1,568 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Shea Bainter supported this idea  ·  Dec 19, 2022

20. Add product family and sub-families to device information

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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    Shea Bainter shared this idea  ·  Dec 14, 2022