Settings and activity

81 results found

1. bitdefender

   16 votes

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   0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Apr 8, 2023

2. 3cx integration

   200 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Matthew James Mifsud commented  ·  Apr 8, 2023  ·  Edit…  ·  Delete…

   looking forward for this

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   Matthew James Mifsud supported this idea  ·  Sep 1, 2022

3. 3cx Ticket Integration.

   4 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Apr 8, 2023

4. 3cx Ticket Integration.

   21 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Apr 8, 2023

5. Sales/Billing

   3 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Feb 9, 2023

6. Alert when agent uninstalled

   1,426 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Matthew James Mifsud supported this idea  ·  Jan 18, 2023

7. Automatically change rate according to time of day ticket is opened

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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8. Permission tied with Ticket Statuses

   1 vote

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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9. Easily paste the MID for SNMP

   2 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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10. Integrate a CRM System

    5 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew James Mifsud supported this idea  ·  Oct 16, 2022

11. to do

    7 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Oct 16, 2022

12. Ticket Type - Tasks

    25 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew James Mifsud supported this idea  ·  Oct 16, 2022

13. When agent is deleted automatically remove / uninstall bitdefender

    22 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Oct 2, 2022

14. Rounding first 30 mins on ticket

    5 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Matthew James Mifsud commented  ·  Oct 2, 2022  ·  Edit…  ·  Delete…

    should this be split between onsite and remote work i.e 15 mins minimum for remote work and 1hr minimum for onsite it would be ideal

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    Matthew James Mifsud supported this idea  ·  Oct 2, 2022

15. Acronis per seat

    24 votes

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    Planned  ·  0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Sep 20, 2022

16. hudu

    16 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Sep 16, 2022

17. Parent & Child ticket relations

    61 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Sep 16, 2022

18. Project Management Tool

    126 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew James Mifsud supported this idea  ·  Sep 16, 2022

19. Employee Onboarding/Offboarding Feature

    843 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Sep 15, 2022

20. Automatically Create a Package for a new company in Bitdefender

    14 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Sep 15, 2022