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78 results found

  1. Feature that allows you to send pop-ups/notifications to end points screens

    6 votes
    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
    How important is this to you?
    Harry Bagg shared this idea  · 

  2. Pop Up

    12 votes
    2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
    How important is this to you?
    Harry Bagg supported this idea  · 

  3. Ability for End User to Run Scripts from Helpdesk Agent

    39 votes
    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being

    reviewed by our product team. We

    ’

    ll keep an

    eye on the number of votes, and let you know if

    a decision is reached to implement. Thank you

    for being a partner in our process!

    Harry Bagg supported this idea  · 

  4. Free Dashboard Account

    903 votes
    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
    How important is this to you?
    Harry Bagg supported this idea  · 

  5. Atera should provide generic 'How To' KB articles for the common user so we, the MSP, don't have to start from scratch.

    3 votes
    0 comments  ·  Ideas and Feedback  ·  Admin →
    How important is this to you?
    Harry Bagg supported this idea  · 

  6. search device custom fields

    15 votes
    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
    How important is this to you?
    Harry Bagg supported this idea  · 

  7. Mobile app: see which servers are offline

    4 votes
    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
    How important is this to you?
    Harry Bagg supported this idea  · 

  8. Include the Agent Name in the Title for Browser Tab

    30 votes
    5 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Harry Bagg supported this idea  · 

  9. Allow for customization of columns on ticketing screen

    324 votes
    41 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Harry Bagg supported this idea  · 

  10. Not a feature, Atera should fix it so that page data is cached, and still there when you click on add contact for example in a Ticket

    9 votes
    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
    How important is this to you?
    Harry Bagg supported this idea  · 

  11. Old UI Layout With The New Features

    6 votes
    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
    How important is this to you?
    Harry Bagg supported this idea  · 

  12. It would be nice to be able to choose which page comes up immediately when you log in, for instance to see Tickets rather than Dashboard.

    3 votes
    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
    How important is this to you?
    Harry Bagg supported this idea  · 

  13. Add next/previous button on ticket view

    6 votes
    2 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
    How important is this to you?
    Harry Bagg supported this idea  · 

  14. UI Scaling, Fonts

    12 votes
    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
    How important is this to you?
    Harry Bagg supported this idea  · 

  15. hide things not in my subscription

    14 votes
    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
    How important is this to you?
    Harry Bagg supported this idea  · 

  16. Ticketing only Atera license

    15 votes
    1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
    How important is this to you?
    Harry Bagg supported this idea  · 

  17. Apple Business Chat

    10 votes
    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Harry Bagg supported this idea  · 

  18. chat

    10 votes
    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
    How important is this to you?
    Harry Bagg supported this idea  · 

  19. chat

    16 votes
    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
    How important is this to you?
    Harry Bagg supported this idea  · 

  20. Chat availability hours

    77 votes
    Under Review  ·  1 comment  ·  Ideas and Feedback » PSA Tools  ·  Admin →
    How important is this to you?
    Harry Bagg supported this idea  · 
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