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  1. 5 votes

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    peter groman commented  · 

    Without this feature, I will not use the "integrated" ticketing system (it is included not integrated), no point since there are so many better non-integrated systems available.

    peter groman shared this idea  · 
  2. 32 votes

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    peter groman supported this idea  · 
  3. 66 votes

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    peter groman supported this idea  · 
  4. 8 votes

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    peter groman supported this idea  · 
  5. 14 votes

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    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    [For major features only–] You can also follow this in our Pubic Roadmap.


    Best regards,

    The Atera Team



    peter groman supported this idea  · 
  6. 20 votes

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    peter groman supported this idea  · 
  7. 10 votes

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    peter groman supported this idea  · 
  8. 4 votes

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    peter groman supported this idea  · 
  9. 128 votes

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    peter groman commented  · 

    You would have to incorporate a "transfer tickets to..." option or else all the techs tickets would be orphaned. And either way you now have no true history of who did what on that ticket.

  10. 24 votes

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    peter groman supported this idea  · 
  11. 43 votes

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    peter groman supported this idea  · 
  12. 54 votes

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    peter groman supported this idea  · 
  13. 97 votes

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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    peter groman supported this idea  · 
  14. 162 votes

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    peter groman supported this idea  · 
  15. 386 votes

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    peter groman supported this idea  · 
  16. 4 votes

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    peter groman shared this idea  · 
  17. 12 votes

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    peter groman supported this idea  ·