Settings and activity

13 results found

1. Project Management Tool

   138 votes

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   14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Jeff Contreras supported this idea  ·  Jan 11, 2024

2. Office license type

   471 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Jeff Contreras supported this idea  ·  Nov 28, 2023

3. Customer based ticket custom field

   4 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Jeff Contreras supported this idea  ·  Oct 26, 2023

4. Custom Fields per client

   48 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Jeff Contreras supported this idea  ·  Oct 26, 2023

5. Assign multiple technicians to a ticket

   404 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jeff Contreras supported this idea  ·  Jul 13, 2023

6. Project Ticket

   243 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jeff Contreras supported this idea  ·  Jun 15, 2023

7. JumpCloud SSO Integration

   27 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Jeff Contreras supported this idea  ·  Feb 17, 2023

8. Allow customer management to view their direct reports tickets

   3 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jeff Contreras shared this idea  ·  Nov 2, 2022

9. Allow customer management to view their direct reports tickets

   3 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jeff Contreras shared this idea  ·  Nov 2, 2022

10. Employee Onboarding/Offboarding Feature

    867 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Jeff Contreras supported this idea  ·  Oct 25, 2022

11. Integration with Direct messages systems

    843 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jeff Contreras supported this idea  ·  Oct 25, 2022

12. Warranty Information Collection

    519 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Jeff Contreras supported this idea  ·  Oct 7, 2022

13. Warranty

    32 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Jeff Contreras supported this idea  ·  Oct 7, 2022