Settings and activity

12 results found

1. Project Management Tool

   141 votes

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   14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Jeff Contreras supported this idea  ·  Jan 11, 2024

2. Office license type

   483 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Jeff Contreras supported this idea  ·  Nov 28, 2023

3. Customer Portal / Service portal suggested improvements (consolidated)

   167 votes

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   27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jeff Contreras supported this idea  ·  Oct 26, 2023

4. Custom Fields per client

   49 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Jeff Contreras supported this idea  ·  Oct 26, 2023

5. Assign multiple technicians to a ticket

   416 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Jeff Contreras supported this idea  ·  Jul 13, 2023

6. Project Ticket

   248 votes

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   8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jeff Contreras supported this idea  ·  Jun 15, 2023

7. JumpCloud SSO Integration

   27 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Jeff Contreras supported this idea  ·  Feb 17, 2023

8. Allow customer management to view their direct reports tickets

   4 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jeff Contreras shared this idea  ·  Nov 2, 2022

9. Allow customer management to view their direct reports tickets

   3 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jeff Contreras shared this idea  ·  Nov 2, 2022

10. Employee Onboarding/Offboarding Feature

    884 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Jeff Contreras supported this idea  ·  Oct 25, 2022

11. Integration with Direct messages systems

    854 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jeff Contreras supported this idea  ·  Oct 25, 2022

12. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    819 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Jeff Contreras supported this idea  ·  Oct 7, 2022