Settings and activity

44 results found

1. Helpdesk Client More Languages

   4 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Stefan Schempp supported this idea  ·  Aug 15, 2024

2. Automatically activate the Help Desk Agent over threshold or activate patch / IT automation profiles

   11 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Stefan Schempp supported this idea  ·  Aug 15, 2024

3. Remote Desktop Server multi-user support for the Helpdesk agent.

   32 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Stefan Schempp supported this idea  ·  Aug 15, 2024

4. Option to disable auto ticket creation on chat.

   4 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Stefan Schempp supported this idea  ·  Aug 15, 2024

5. Local Security Policy

   21 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being

   reviewed by our product team. We

   ’

   ll keep an

   eye on the number of votes, and let you know if

   a decision is reached to implement. Thank you

   for being a partner in our process!

   Stefan Schempp supported this idea  ·  Aug 15, 2024

6. temperature monitoring

   6 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Stefan Schempp supported this idea  ·  Aug 15, 2024

7. Send system information with Helpdesk Agent support tickets

   267 votes

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   Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Stefan Schempp supported this idea  ·  Aug 15, 2024

8. Helpdesk agent to be translated in German

   2 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Stefan Schempp supported this idea  ·  Aug 15, 2024
   Stefan Schempp shared this idea  ·  Mar 20, 2024

9. Free Dashboard Account

   867 votes

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   24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Stefan Schempp supported this idea  ·  Mar 20, 2024

10. Allow More White Label Options

    432 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Stefan Schempp supported this idea  ·  Mar 20, 2024

11. Report to show computers that do not meet the requirements for Windows 11

    372 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    Stefan Schempp supported this idea  ·  Feb 7, 2024

12. Hardware inventory

    586 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Stefan Schempp supported this idea  ·  Feb 7, 2024

13. Manage Acronis backups from within Atera

    107 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stefan Schempp supported this idea  ·  Jun 21, 2023

14. Acronis Integration in an existing Cloud Tenant

    67 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stefan Schempp supported this idea  ·  Jun 21, 2023

15. Synology Active Backup Monitoring

    381 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Stefan Schempp supported this idea  ·  Jun 21, 2023

16. Mac M1 compatibilty

    24 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stefan Schempp supported this idea  ·  May 31, 2023

17. Install webroot on Mac OS X

    34 votes

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    0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stefan Schempp supported this idea  ·  May 31, 2023

18. Mac agent improvement

    33 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stefan Schempp supported this idea  ·  May 31, 2023

19. Helpdesk Agent for Mac OS

    18 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Stefan Schempp supported this idea  ·  Apr 18, 2023

20. Helpdesk Agent for Mac workstations.

    31 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stefan Schempp supported this idea  ·  Apr 18, 2023