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  1. splashtop

    9 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    TDR Helpdesk supported this idea  · 

  2. Office 365 Integration

    1,587 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  3. Associate scripts with a customer(s), or per customer scripts

    9 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    TDR Helpdesk commented  · 

    Other scenarios include:

    Microsoft SharePoint deployment where a TenantID, SiteID etc. are required. Being long GUIDs its not feasible to have engineers copy paste these every time. Instead scripts are made for each customer with them hard coded.

    TDR Helpdesk shared this idea  · 

  4. SNMP: MIB import instead of manual OID typing

    1,037 votes

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    28 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    TDR Helpdesk supported this idea  · 

  5. Alert when agent uninstalled

    1,489 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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  6. Archive Customers and Users In Active Customers

    32 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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  7. Device SNMP: Order by OID

    36 votes

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    5 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    TDR Helpdesk supported this idea  ·