Settings and activity

21 results found

1. Live screenshot of device to see user activity

   421 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   James Gerring from Allpro Technology supported this idea  ·  Feb 20, 2024

2. API

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   James Gerring from Allpro Technology supported this idea  ·  Feb 9, 2024

3. Ability to put agents into folders via Atera API

   8 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   James Gerring from Allpro Technology supported this idea  ·  May 17, 2023

4. Patch Exclusion - Remove the patch from showing in the patch needed view

   13 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   James Gerring from Allpro Technology supported this idea  ·  Feb 24, 2023

5. Separate Software & Hardware updates - Add column to show only Driver Updates

   65 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   James Gerring from Allpro Technology supported this idea  ·  Feb 24, 2023

6. Search by machine name

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   James Gerring from Allpro Technology shared this idea  ·  Feb 23, 2023

7. Old UI Layout With The New Features

   7 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   James Gerring from Allpro Technology supported this idea  ·  Jan 16, 2023

8. Reassess the new UI

   7 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   James Gerring from Allpro Technology supported this idea  ·  Jan 16, 2023

9. Allow Old interface to be accessed

   7 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   James Gerring from Allpro Technology supported this idea  ·  Jan 12, 2023

10. disable new interface

    8 votes

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    3 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    James Gerring from Allpro Technology commented  ·  Jan 3, 2023  ·  Edit…  ·  Delete…

    Yes, please! I really don't know what they were thinking with this new interface. It's slower, less intuitive and, in my opinion, uglier than the old one. It's a step back in every way.

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    James Gerring from Allpro Technology supported this idea  ·  Jan 3, 2023

11. Role management

    131 votes

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    Planned  ·  29 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    James Gerring from Allpro Technology commented  ·  Dec 22, 2022  ·  Edit…  ·  Delete…

    We should have the option to have the customer access list work either exclusively or inclusively. We have one technician who can't have access to one customer only, so every time we add a customer I have to go add them to the his role. It would be better if I could just exclude the one customer he can't access and be done with it.

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12. Dark Mode

    1,885 votes

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    117 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    James Gerring from Allpro Technology supported this idea  ·  Sep 13, 2022

13. Give us the ability to customize the GUI theme.

    11 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    James Gerring from Allpro Technology supported this idea  ·  Aug 11, 2022
    James Gerring from Allpro Technology shared this idea  ·  Jul 25, 2022

14. Allow More White Label Options

    437 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    James Gerring from Allpro Technology supported this idea  ·  Jul 26, 2022

15. Option to disable auto ticket creation on chat.

    4 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    James Gerring from Allpro Technology shared this idea  ·  Jul 5, 2022

16. Configure Agent (CustomerID) via API

    7 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    James Gerring from Allpro Technology supported this idea  ·  Jun 21, 2022

17. Change AgentName via API

    8 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    James Gerring from Allpro Technology supported this idea  ·  Jun 21, 2022

18. Please add a search to the event viewer screen

    56 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    James Gerring from Allpro Technology supported this idea  ·  Mar 23, 2022

19. Customer Creation Templates

    3 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    James Gerring from Allpro Technology shared this idea  ·  Mar 14, 2022

20. Create Custom Threshold Items

    3 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    James Gerring from Allpro Technology supported this idea  ·  Mar 14, 2022
    James Gerring from Allpro Technology shared this idea  ·  Mar 11, 2022