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10 results found

  1. Documentation Management

    1,250 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Franklin Souren supported this idea  · 

  2. Office 365 Integration

    1,570 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Franklin Souren supported this idea  · 
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    Franklin Souren commented  · 

    Allow customers to login to the portal with their Office365 credentials. Sync can already be made, so it wouldn't be hard to authenticate against Office365/Azure.
    Especially useful when Atera is used internally as Servicedesk Software.

  3. Atera Dark Mode

    1,755 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Franklin Souren supported this idea  · 

  4. Password protect the Atera agent from end-user uninstalls

    1,607 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Franklin Souren supported this idea  · 

  5. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

    28 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Franklin Souren supported this idea  · 

  6. Edit Ticket Notes

    247 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Franklin Souren supported this idea  · 

  7. Allow for customization of columns on ticketing screen

    337 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Franklin Souren supported this idea  · 

  8. Wallboard

    26 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Franklin Souren supported this idea  · 

  9. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Franklin Souren supported this idea  · 

  10. Project Ticket

    240 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Franklin Souren supported this idea  ·