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10 results found

  1. Documentation Management

    1,243 votes

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    Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Franklin Souren supported this idea  · 

  2. Office 365 Integration

    1,562 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Franklin Souren supported this idea  · 
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    Franklin Souren commented  · 

    Allow customers to login to the portal with their Office365 credentials. Sync can already be made, so it wouldn't be hard to authenticate against Office365/Azure.
    Especially useful when Atera is used internally as Servicedesk Software.

  3. Atera Dark Mode

    1,734 votes

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    Under Review  ·  102 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Franklin Souren supported this idea  · 

  4. Password protect the Atera agent from end-user uninstalls

    1,597 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Franklin Souren supported this idea  · 

  5. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

    28 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Franklin Souren supported this idea  · 

  6. Edit Ticket Notes

    243 votes

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    25 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Franklin Souren supported this idea  · 

  7. Allow for customization of columns on ticketing screen

    325 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Franklin Souren supported this idea  · 

  8. Wallboard

    26 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Franklin Souren supported this idea  · 

  9. Improved Customized Dashboard

    1,554 votes

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    Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Franklin Souren supported this idea  · 

  10. Project Ticket

    233 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Franklin Souren supported this idea  ·