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10 results found

  1. Documentation Management

    1,251 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Franklin Souren supported this idea  · 

  2. Office 365 Integration

    1,576 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Franklin Souren supported this idea  · 
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    Franklin Souren commented  · 

    Allow customers to login to the portal with their Office365 credentials. Sync can already be made, so it wouldn't be hard to authenticate against Office365/Azure.
    Especially useful when Atera is used internally as Servicedesk Software.

  3. Dark Mode

    1,885 votes

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    117 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


    Franklin Souren supported this idea  · 

  4. Password protect the Atera agent from end-user uninstalls

    1,610 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Franklin Souren supported this idea  · 

  5. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

    28 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Franklin Souren supported this idea  · 

  6. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Franklin Souren supported this idea  · 

  7. Allow for customization of columns on ticketing screen

    343 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Franklin Souren supported this idea  · 

  8. Wallboard

    26 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Franklin Souren supported this idea  · 

  9. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Franklin Souren supported this idea  · 

  10. Project Ticket

    243 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Franklin Souren supported this idea  ·