Settings and activity

10 results found

1. Documentation Management

   1,249 votes

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   Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Franklin Souren supported this idea  ·  Nov 24, 2022

2. Office 365 Integration

   1,568 votes

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   Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Franklin Souren supported this idea  ·  Nov 24, 2022
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   Franklin Souren commented  ·  Feb 17, 2022  ·  Edit…  ·  Delete…

   Allow customers to login to the portal with their Office365 credentials. Sync can already be made, so it wouldn't be hard to authenticate against Office365/Azure.
   Especially useful when Atera is used internally as Servicedesk Software.

   Save Submitting...

3. Atera Dark Mode

   1,752 votes

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   Under Review  ·  103 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Franklin Souren supported this idea  ·  Nov 24, 2022

4. Password protect the Atera agent from end-user uninstalls

   1,607 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Franklin Souren supported this idea  ·  Nov 24, 2022

5. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

   28 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Franklin Souren supported this idea  ·  Sep 25, 2022

6. Edit Ticket Notes

   247 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Franklin Souren supported this idea  ·  Apr 12, 2022

7. Allow for customization of columns on ticketing screen

   334 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Franklin Souren supported this idea  ·  Apr 7, 2022

8. Wallboard

   26 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Franklin Souren supported this idea  ·  Apr 7, 2022

9. Improved Customized Dashboard

   1,559 votes

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   Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Franklin Souren supported this idea  ·  Apr 7, 2022

10. Project Ticket

    240 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Franklin Souren supported this idea  ·  Apr 7, 2022