Settings and activity

21 results found

1. Abandon the "new look"

   3 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Ben Tolson supported this idea  ·  Jan 21, 2026

2. turn off AI

   17 votes

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   4 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  Jan 21, 2026

3. Please simplify the login process

   69 votes

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   9 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  Jan 21, 2026

4. Less AI, more fixing existing issues?

   39 votes

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   8 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Ben Tolson commented  ·  Jan 21, 2026  ·  Edit…  ·  Delete…

   Bring back the ability to hide the slop options in the Tickets page! We don't pay for the licenses for that crap and do not want the upsell button taking up valuable space on the screens!

   There was an option to hide it before but apparently according to support:

   "Unfortunately, the option to remove the AI column was not by design."

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   Ben Tolson supported this idea  ·  Jan 21, 2026

5. tabs

   1 vote

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Ben Tolson shared this idea  ·  Jan 8, 2026

6. Multiple keyword search

   5 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  Feb 14, 2024

7. Ticket Search - Search within tickets to find previously solved issues

   32 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ben Tolson commented  ·  Feb 14, 2024  ·  Edit…  ·  Delete…

   Ahh, another BASIC feature Atera has seemingly never figured out how to do.

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   Ben Tolson supported this idea  ·  May 3, 2023

8. Text selection in app

   1 vote

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Edit…  ·  Delete…  ·  Admin →
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   Ben Tolson shared this idea  ·  Jan 8, 2024

9. Add option for app-based 2FA for Work from Home (instead of only via SMS)

   38 votes

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   1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  Jan 8, 2024

10. Anydesk Remote on mobile APP

    13 votes

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    3 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 3, 2023

11. Simplify Logon process on MobileApp

    27 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 3, 2023

12. Move conversation to top of ticket

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ben Tolson shared this idea  ·  May 3, 2023

13. tickets

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 3, 2023

14. Change Conversation order - Newest to oldest

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 3, 2023

15. Reply to tickets via email

    99 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 3, 2023

16. email templates

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 3, 2023

17. Display entire ticket conversation in email template

    47 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 3, 2023

18. Password protect the Atera agent from end-user uninstalls

    1,619 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Ben Tolson supported this idea  ·  May 20, 2022

19. Dark Mode

    1,909 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Ben Tolson supported this idea  ·  May 20, 2022

20. Mobile App Improvements

    749 votes

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    Planned  ·  40 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 20, 2022