Settings and activity

16 results found

1. Multiple keyword search

   5 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  February 14, 2024

2. Ticket Search - Search within tickets to find previously solved issues

   27 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ben Tolson commented  ·  February 14, 2024  ·  Edit…  ·  Delete…

   Ahh, another BASIC feature Atera has seemingly never figured out how to do.

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   Ben Tolson supported this idea  ·  May 03, 2023

3. Text selection in app

   1 vote

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Edit…  ·  Delete…  ·  Admin →
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   Ben Tolson shared this idea  ·  January 08, 2024

4. Add option for app-based 2FA for Work from Home (instead of only via SMS)

   32 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  January 08, 2024

5. Anydesk Remote on mobile APP

   10 votes

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   3 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  May 03, 2023

6. Simplify Logon process on MobileApp

   22 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  May 03, 2023

7. Move conversation to top of ticket

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ben Tolson shared this idea  ·  May 03, 2023

8. tickets

   3 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  May 03, 2023

9. Change Conversation order - Newest to oldest

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  May 03, 2023

10. Reply to tickets via email

    87 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 03, 2023

11. email templates

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 03, 2023

12. Display entire ticket conversation in email template

    41 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ben Tolson supported this idea  ·  May 03, 2023

13. Password protect the Atera agent from end-user uninstalls

    1,536 votes

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    26 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Ben Tolson supported this idea  ·  May 20, 2022

14. Atera Dark Mode

    1,630 votes

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    Under Review  ·  82 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 20, 2022

15. Mobile App Improvements

    682 votes

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    Planned  ·  35 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 20, 2022

16. Improved Customized Dashboard

    1,511 votes

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    Under Review  ·  48 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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