Settings and activity

16 results found

1. Multiple keyword search

   5 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  Feb 14, 2024

2. Ticket Search - Search within tickets to find previously solved issues

   30 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ben Tolson commented  ·  Feb 14, 2024  ·  Edit…  ·  Delete…

   Ahh, another BASIC feature Atera has seemingly never figured out how to do.

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   Ben Tolson supported this idea  ·  May 3, 2023

3. Text selection in app

   1 vote

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Edit…  ·  Delete…  ·  Admin →
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   Ben Tolson shared this idea  ·  Jan 8, 2024

4. Add option for app-based 2FA for Work from Home (instead of only via SMS)

   36 votes

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   1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  Jan 8, 2024

5. Anydesk Remote on mobile APP

   13 votes

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   3 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  May 3, 2023

6. Simplify Logon process on MobileApp

   26 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  May 3, 2023

7. Move conversation to top of ticket

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ben Tolson shared this idea  ·  May 3, 2023

8. tickets

   3 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  May 3, 2023

9. Change Conversation order - Newest to oldest

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  May 3, 2023

10. Reply to tickets via email

    97 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 3, 2023

11. email templates

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 3, 2023

12. Display entire ticket conversation in email template

    44 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ben Tolson supported this idea  ·  May 3, 2023

13. Password protect the Atera agent from end-user uninstalls

    1,590 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Ben Tolson supported this idea  ·  May 20, 2022

14. Atera Dark Mode

    1,724 votes

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    Under Review  ·  99 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 20, 2022

15. Mobile App Improvements

    720 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 20, 2022

16. Improved Customized Dashboard

    1,550 votes

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    Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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