Settings and activity

16 results found

1. Multiple keyword search

   5 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  Feb 14, 2024

2. Ticket Search - Search within tickets to find previously solved issues

   32 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ben Tolson commented  ·  Feb 14, 2024  ·  Edit…  ·  Delete…

   Ahh, another BASIC feature Atera has seemingly never figured out how to do.

   Save Submitting...
   Ben Tolson supported this idea  ·  May 3, 2023

3. Text selection in app

   1 vote

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Edit…  ·  Delete…  ·  Admin →
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   Ben Tolson shared this idea  ·  Jan 8, 2024

4. Add option for app-based 2FA for Work from Home (instead of only via SMS)

   38 votes

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   1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  Jan 8, 2024

5. Anydesk Remote on mobile APP

   13 votes

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   3 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  May 3, 2023

6. Simplify Logon process on MobileApp

   26 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  May 3, 2023

7. Move conversation to top of ticket

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ben Tolson shared this idea  ·  May 3, 2023

8. tickets

   3 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  May 3, 2023

9. Change Conversation order - Newest to oldest

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ben Tolson supported this idea  ·  May 3, 2023

10. Reply to tickets via email

    98 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 3, 2023

11. email templates

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 3, 2023

12. Display entire ticket conversation in email template

    47 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 3, 2023

13. Password protect the Atera agent from end-user uninstalls

    1,610 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Ben Tolson supported this idea  ·  May 20, 2022

14. Dark Mode

    1,885 votes

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    117 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Ben Tolson supported this idea  ·  May 20, 2022

15. Mobile App Improvements

    740 votes

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    Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Ben Tolson supported this idea  ·  May 20, 2022

16. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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