Settings and activity

276 results found

1. public facing knowledgebase without requiring login

   4 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Mar 21, 2022

2. Customer Portal - Allow 'main' contacts ability to see a simple list of their company's devices.

   16 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Mar 21, 2022

3. Knowledge Base

   8 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Mar 21, 2022
   Taylor Anderson shared this idea  ·  Mar 3, 2022

4. Approval process workflows

   58 votes

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   8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   
   

   Best regards,

   The Atera Team

   Taylor Anderson supported this idea  ·  Mar 21, 2022

5. Customers should be able to create their own KB articles

   21 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Mar 21, 2022

6. Knowledge Base Customization

   7 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Taylor Anderson shared this idea  ·  Mar 21, 2022

7. Assign multiple technicians to a ticket

   410 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Taylor Anderson supported this idea  ·  Mar 10, 2022

8. Network Discovery: Security Audit

   975 votes

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Mar 10, 2022

9. Wake on Lan automation

   125 votes

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   10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Mar 10, 2022

10. Quoting

    82 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Mar 10, 2022

11. Hypervisor monitoring and management

    130 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Mar 10, 2022

12. Acronis Integration in an existing Cloud Tenant

    72 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Mar 10, 2022

13. Manage Acronis backups from within Atera

    115 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Mar 10, 2022

14. Integration with UniFi Cloud

    1,002 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Mar 10, 2022

15. Password History

    134 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Sep 8, 2021

16. Mobile Device Management

    2,307 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    Taylor Anderson supported this idea  ·  Sep 8, 2021