Settings and activity

288 results found

1. 2FA verification on site delete

   7 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Feb 5, 2023

2. Technician Roles to be more specific define

   26 votes

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   1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Feb 5, 2023

3. Atera Back up

   64 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Feb 5, 2023

4. External backup to 3rd party - IMMEDIATE ACTION REQUIRED!

   38 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Feb 5, 2023

5. Annouments Board in Customer Portal

   30 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Feb 5, 2023

6. vendors access to customers trough Atera

   2 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Feb 5, 2023

7. Password access in the portal

   43 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Feb 5, 2023

8. Reports on Customer Portal

   19 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Feb 5, 2023

9. Search inside single Knowledgebase Category

   7 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Taylor Anderson supported this idea  ·  Feb 5, 2023

10. Add a support contact number in the Customer Portal

    12 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Feb 5, 2023

11. Check Connectivity to Atera Servers

    5 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Feb 5, 2023

12. Link Password to Knowledge Base

    9 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Feb 5, 2023

13. Integration with IT Glue

    28 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Taylor Anderson commented  ·  Feb 5, 2023  ·  Edit…  ·  Delete…

    This would be amazing!

    Also, integration with ITGlue documents inside Atera Knowledge Base. So the documents we have made in ITGlue will sync to Knowledge Base and be visible for clients if allowed.

    As well as ITGlue password integration for the Atera password vault.

    Save Submitting...
    Taylor Anderson supported this idea  ·  Feb 5, 2023

14. Alert when agent uninstalled

    1,483 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Feb 2, 2023

15. desktop thumbnail preview image

    9 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Sep 8, 2022

16. Password protect the Atera agent from end-user uninstalls

    1,611 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Taylor Anderson supported this idea  ·  Sep 7, 2022

17. documentation

    9 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Sep 7, 2022

18. Block software downloads

    8 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Sep 7, 2022

19. PDF Preview Window

    159 votes

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    9 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Taylor Anderson supported this idea  ·  Sep 7, 2022

20. Restrict technicians to some customer folders only

    10 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Taylor Anderson supported this idea  ·  Sep 7, 2022