Settings and activity
7 results found
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24 votes
Michael's Computer Services
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22 votesMichael's Computer Services
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681 votesMichael's Computer Services
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1,535 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
Michael's Computer Services
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1,300 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Michael's Computer Services
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270 votesMichael's Computer Services
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An error occurred while saving the comment An error occurred while saving the comment Michael's Computer Services
commented
What we need, is a credit card processor to integrate with Atera.
A lot of our invoicing is repeat, same amount, same client, each month. It is easier and more consistent on the client side, to have re-occuring invoices, that are paid with automatic credit card payments, with payment processor such as Stripe. SyncoMSP currently does this really well, but without the finesse of Atera
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22 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Michael's Computer Services
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At the moment, we have over 60 RMM clients, billed at varying times during the month. With the current setup in Atera, we are having to check when they are due, manually create an invoice, send it to them, and wait for payment. This is EXTREMELY admin heavy, and an immature feature for an RMM platform. Invoicing is the main revenue vehicle, and the current billing options are very limiting. It needs to be automated, based on contracts. If set for monthly, an invoice is generated (when due, or a set number of days before due), processed using a pre-approved payment method, and paid invoice/receipt emailed to the client. I am surprised Atera have not implement a more workable invoicing engine, and believe it is highly overdue