Settings and activity
11 results found
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1,943 votes
Hi,
Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
Best regards,
The Atera Team
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9 votes
Michael's Computer Services
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967 votesMichael's Computer Services
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70 votesMichael's Computer Services
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30 votes
Hi,
Great news! Your idea has been approved and is planned for implementation.
As we advance with integrating the Atera Billing with Stripe, the requested feature will become available as soon as the transition is finished.
Best regards,
The Atera Team
Michael's Computer Services
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26 votesMichael's Computer Services
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757 votesMichael's Computer Services
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1,648 votesMichael's Computer Services
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1,498 votesMichael's Computer Services
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279 votesMichael's Computer Services
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An error occurred while saving the comment An error occurred while saving the comment Michael's Computer Services
commented
What we need, is a credit card processor to integrate with Atera.
A lot of our invoicing is repeat, same amount, same client, each month. It is easier and more consistent on the client side, to have re-occuring invoices, that are paid with automatic credit card payments, with payment processor such as Stripe. SyncoMSP currently does this really well, but without the finesse of Atera
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26 votesMichael's Computer Services
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At the moment, we have over 60 RMM clients, billed at varying times during the month. With the current setup in Atera, we are having to check when they are due, manually create an invoice, send it to them, and wait for payment. This is EXTREMELY admin heavy, and an immature feature for an RMM platform. Invoicing is the main revenue vehicle, and the current billing options are very limiting. It needs to be automated, based on contracts. If set for monthly, an invoice is generated (when due, or a set number of days before due), processed using a pre-approved payment method, and paid invoice/receipt emailed to the client. I am surprised Atera have not implement a more workable invoicing engine, and believe it is highly overdue