Settings and activity

24 results found

1. antispam

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   0 comments  ·  Ideas and Feedback » Bitdefender  ·  Edit…  ·  Delete…  ·  Admin →
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   Johan Chauvet shared this idea  ·  May 27, 2024

2. Hardware inventory

   647 votes

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   8 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Johan Chauvet supported this idea  ·  May 10, 2024

3. Custom Email Templates (Client Side) for Ticketing

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Johan Chauvet supported this idea  ·  May 10, 2024

4. Custom email alerts to customer/contacts

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Johan Chauvet supported this idea  ·  May 10, 2024

5. Distinguishing between clients and applicants

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Edit…  ·  Delete…  ·  Admin →
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   Johan Chauvet shared this idea  ·  Apr 30, 2024

6. When opening a ticket from an agent, that agent should be automatically assigned to the ticket.

   16 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Johan Chauvet supported this idea  ·  Apr 14, 2024

7. alert ticket

   6 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Johan Chauvet supported this idea  ·  Apr 14, 2024

8. Create ticket trigger under ticket automation rules for patching

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Johan Chauvet supported this idea  ·  Apr 14, 2024

9. Generate ticket from event

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Johan Chauvet supported this idea  ·  Apr 14, 2024

10. Create Tickets For Patches

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Johan Chauvet supported this idea  ·  Apr 14, 2024

11. Project Ticket

    240 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Johan Chauvet supported this idea  ·  Apr 14, 2024

12. Ticket Checklist

    299 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Johan Chauvet supported this idea  ·  Apr 14, 2024

13. Hubspot Integration

    4 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Johan Chauvet supported this idea  ·  Apr 5, 2024

14. Date ranges

    3 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Johan Chauvet supported this idea  ·  Apr 5, 2024

15. CRM integrations

    8 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Johan Chauvet supported this idea  ·  Apr 5, 2024

16. MS Office Updates

    772 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Johan Chauvet supported this idea  ·  Sep 18, 2023

17. Office license type

    466 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Johan Chauvet supported this idea  ·  Sep 18, 2023

18. Create ticket after a device was manually shutdown

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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    Johan Chauvet shared this idea  ·  Sep 18, 2023

19. Open images in an additional tab browser instead of downloading.

    13 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Johan Chauvet supported this idea  ·  Jul 25, 2023

20. Creation of a ticket each time a computer is shut down from the helpdesk

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Edit…  ·  Delete…  ·  Admin →
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    Johan Chauvet shared this idea  ·  Jul 25, 2023