Settings and activity

528 results found

1. assign multiple email addresses to one contact

   9 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Nov 10, 2024

2. creation of tickets for devices/activities not associated to a contact

   8 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Nov 10, 2024

3. Rename Device from

   12 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Nov 10, 2024

4. Serial number in device over view should take us to vendor support page with device information

   76 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Nov 10, 2024

5. Notify when device is back online

   309 votes

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   8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Nov 10, 2024

6. On devices page have a relationship (contact) column and customer column to show who the device belongs to.

   5 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Nov 10, 2024

7. Assigning devices to a ticket instead of a contact

   5 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Nov 10, 2024

8. Under the Device, under 'contact' would be nice to have "Assign device "

   2 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Nov 10, 2024

9. Ability to assign a device to a ticket regardless of contact

   22 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Nov 10, 2024

10. Assign Multiple Contacts for a single Device

    26 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024

11. Refresh 'Available Patches' & Status on all devices

    4 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024

12. Wifi Management

    14 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024

13. Manually retire device

    5 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024

14. task manager

    9 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024

15. Order in which Knowledge Base Categories are displayed in the Customer Portal

    8 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024

16. AI capabilities for customer portal password: change domain

    3 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024

17. Annouments Board in Customer Portal

    30 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024

18. Add option for app-based 2FA for Work from Home (instead of only via SMS)

    38 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024

19. Customer Portal

    2 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024

20. 2FA Trusted Devices - Permanent.

    31 votes

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    2 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024