Settings and activity

517 results found

1. Serial number in device over view should take us to vendor support page with device information

   77 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Nov 10, 2024

2. Notify when device is back online

   313 votes

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   9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Nov 10, 2024

3. On devices page have a relationship (contact) column and customer column to show who the device belongs to.

   5 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Nov 10, 2024

4. Assigning devices to a ticket instead of a contact

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Nov 10, 2024

5. Under the Device, under 'contact' would be nice to have "Assign device "

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Nov 10, 2024

6. Ability to assign a device to a ticket regardless of contact

   22 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Nov 10, 2024

7. Wifi Management

   14 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Nov 10, 2024

8. Manually retire device

   19 votes

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   3 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Nov 10, 2024

9. task manager

   9 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Nov 10, 2024

10. Order in which Knowledge Base Categories are displayed in the Customer Portal

    8 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024

11. AI capabilities for customer portal password: change domain

    3 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024

12. Annouments Board in Customer Portal

    30 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024

13. Add option for app-based 2FA for Work from Home (instead of only via SMS)

    38 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024

14. Customer Portal

    2 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024

15. 2FA Trusted Devices - Permanent.

    31 votes

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    2 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024

16. Add second 2FA method

    14 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024

17. customer monitoring portal

    18 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024

18. Customer Portal

    2 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Nov 10, 2024

19. Regarding the “Configuration policy”, it would help us a lot if after each Windows Update notification the message indicated how many attemp

    2 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

20. Temporary Technician

    4 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024