Settings and activity

531 results found

1. mandetory time entry upon closing ticket

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

2. Bill unresolved tickets (Because they might otherwise become too large)

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

3. Helpdesk Agent Features

   8 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

4. Patch Management

   12 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

5. Changing from a 24 hour clock was annoying. Now having to add seconds in is even more annoying when adding time entries

   3 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

6. TIME ENTRY

   9 votes

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   2 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

7. Ticket Tags

   4 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

8. portal login

   11 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

9. Exclude certain IP addresses from scan

   20 votes

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   1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

10. View only license

    31 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

11. alerts

    4 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

12. Ticket Templates and The Service Portal

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

13. Add filter for disabled devices

    2 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

14. Network, disks and processes graphical information

    3 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

15. Customize the title when creating the event via Atera

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    John Dutoit supported this idea  ·  Aug 15, 2024

16. universal / multi login

    4 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

17. Possibility to restrict API Access from defined IP List

    3 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

18. standard filter for ticket tab at customer should be behaviour to include custom stati

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

19. Private note

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

20. Ability to Mark as resolution after saving the note

    4 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

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    John Dutoit supported this idea  ·  Aug 15, 2024