Settings and activity

12 results found

1. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   186 votes

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   30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Ralph Mattli commented  ·  Jan 8, 2022  ·  Edit…  ·  Delete…

   The function of multiple devices for one contact and multiple e-mail addresses per contact would be very desirable. Please treat this request with the highest priority

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   Ralph Mattli supported this idea  ·  Nov 19, 2021

2. Ability to archive retired devices

   306 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Ralph Mattli supported this idea  ·  Jan 8, 2022

3. Password protect the Atera agent from end-user uninstalls

   1,608 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Ralph Mattli supported this idea  ·  Jan 8, 2022

4. "Work from Home" Simultaneous Dual-Monitor Support

   231 votes

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   14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Ralph Mattli supported this idea  ·  Jan 8, 2022

5. Mobile Device Management

   2,289 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Ralph Mattli supported this idea  ·  Nov 30, 2021

6. Customer Contact

   75 votes

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   4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Ralph Mattli supported this idea  ·  Nov 19, 2021

7. Manage Acronis backups from within Atera

   111 votes

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   0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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   Ralph Mattli supported this idea  ·  Nov 2, 2021

8. Include Webroot Antivirus Inactive in Threshold Item

   44 votes

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   0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   Ralph Mattli supported this idea  ·  Nov 2, 2021

9. Security Awareness Training (SAT)

   31 votes

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   0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   Ralph Mattli supported this idea  ·  Nov 2, 2021

10. Webroot license sync or storage in Atera

    77 votes

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    4 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Ralph Mattli supported this idea  ·  Nov 2, 2021

11. Add Webroot Functionality Inside Atera

    129 votes

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    3 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Ralph Mattli supported this idea  ·  Nov 2, 2021

12. Ticket Standard Response

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ralph Mattli shared this idea  ·  Nov 2, 2021