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7 results found

  1. Can you make notes searchable

    6 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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  2. Save Public Reply Without Emailing

    14 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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  3. Technician email alerts from internal notes

    25 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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  4. client notes

    35 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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  5. Adding Notes - Documentation

    98 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  6. Edit Ticket Notes

    298 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  7. Display when a user is working at the office or remotely

    49 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    David Laughlin supported this idea  ·