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85 results found

  1. Atera Dark Mode

    1,633 votes

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    Under Review  ·  82 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Tony Ferreira [37] supported this idea  · 

  2. There is a strong need for Microsoft CSP billing

    18 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tony Ferreira [37] supported this idea  · 

  3. Project Management Tool

    122 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tony Ferreira [37] supported this idea  · 

  4. Technician email alerts from internal notes

    22 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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  5. Notification on Ticket Assignment

    72 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tony Ferreira [37] supported this idea  · 

  6. calendar dashboard

    35 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Tony Ferreira [37] commented  · 

    Guys any movement on this? the request was submitted 2 years ago. I am starting to look for alternatives to atera because this feature is becoming urgent

    Tony Ferreira [37] supported this idea  · 

  7. Connect to computer that we are not monitoring

    30 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Tony Ferreira [37] supported this idea  · 

  8. Password Manager

    270 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Tony Ferreira [37] supported this idea  · 

  9. dashboard

    113 votes

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    3 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tony Ferreira [37] supported this idea  · 

  10. View multiple screens on Splashtop at the same time.

    636 votes

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    33 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Tony Ferreira [37] supported this idea  · 

  11. Allow for customization of columns on ticketing screen

    159 votes

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    24 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tony Ferreira [37] supported this idea  · 

  12. string modification on incoming email subject lines

    11 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tony Ferreira [37] supported this idea  · 

  13. Ability to CC someone when you create a ticket

    31 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tony Ferreira [37] supported this idea  · 

  14. A feature that I would like to request is an add in for outlook to create a ticket straight from the emails itself.

    31 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tony Ferreira [37] supported this idea  · 

  15. Mileage tracking

    31 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tony Ferreira [37] supported this idea  · 

  16. customers > tickets > default status selection customization

    4 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
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    Tony Ferreira [37] supported this idea  · 

  17. OnCustomer Site API Value

    1 vote

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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  18. Ticketing Task Manager

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  19. Customized Ticket Options

    9 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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  20. Per Technician Cost Field

    7 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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