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11 results found

  1. Customize Satisfaction survey

    65 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support HELPIT supported this idea  · 

  2. Survey

    10 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support HELPIT supported this idea  · 

  3. Automate responses and automatic closures if a customer does not respond

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Support HELPIT supported this idea  · 
    Support HELPIT shared this idea  · 

  4. Mobile App Improvements

    718 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Support HELPIT supported this idea  · 

  5. Atera Dark Mode

    1,721 votes

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    Under Review  ·  99 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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  6. White label mobile app for your customers

    380 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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  7. Documentation Management

    1,238 votes

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    Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  8. Office 365 Integration

    1,556 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Support HELPIT supported this idea  · 

  9. Improved Customized Dashboard

    1,549 votes

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    Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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  10. Mobile Device Management

    2,268 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Support HELPIT supported this idea  · 

  11. Employee Onboarding/Offboarding Feature

    851 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Support HELPIT supported this idea  ·