Settings and activity

49 results found

1. Mobile App Improvements

   758 votes

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   42 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Jun 16, 2022

2. Put a ticket in a Hold queue

   11 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Jun 16, 2022

3. Edit Ticket Notes

   305 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Jun 16, 2022

4. Schedule existing tickets

   201 votes

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   25 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Jun 16, 2022

5. I would like a note pad.

   29 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Feb 12, 2022

6. Automatically close Alert tickets when resolved

   218 votes

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   17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Feb 12, 2022

7. Allow for customization of columns on ticketing screen

   357 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Feb 12, 2022

8. Ticket Checklist

   323 votes

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   23 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Support Regio3-EDV supported this idea  ·  Feb 12, 2022

9. Project Ticket

   249 votes

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   8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Feb 12, 2022