Settings and activity

218 results found

1. Edit Ticket Notes

   248 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Dec 6, 2021

2. "Warning" when resolving a ticket without adding time entry

   136 votes

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   11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Dec 6, 2021

3. Active Directory Devices sync

   202 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Dec 6, 2021

4. Better alerts for newly installed programs

   94 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Dec 6, 2021

5. Veeam Backup Integration

   422 votes

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   17 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Veeam integration is planned.

   
   

   Thank you for helping us improve Atera!

   Doug Knapfel supported this idea  ·  Dec 6, 2021

6. Multi-Site Support

   297 votes

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   13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Dec 6, 2021

7. Possibility of having same email address for 2 contacts

   10 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Dec 6, 2021

8. Alphabetical order of customers when creating a new contact

   2 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Dec 6, 2021

9. contacts

   3 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Dec 6, 2021

10. SLA for 2nd, 3rd and Onsite response time

    8 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021

11. additional phone

    8 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021

12. photo

    7 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021

13. Outage Alert

    13 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021

14. global contracts

    12 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021

15. "suspend" button to suspend monitoring and automations for a customer

    10 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021

16. client notes

    35 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021

17. A means to handle separate locations

    27 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021

18. The ability to have several sites for one customer

    106 votes

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    8 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021

19. Customer Contact

    75 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021

20. add an option/button to send / resend a user's customer portal to the user

    50 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021