Settings and activity

13 results found

1. Dashboard - Tickets closed per technician

   8 votes

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   1 comment  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Paul Bedford supported this idea  ·  Jun 6, 2022

2. Auto Zoom Map

   4 votes

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   1 comment  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Paul Bedford supported this idea  ·  Jun 6, 2022

3. Add indicator on ticket that a remote session is active or when the last remote session was held

   4 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Paul Bedford supported this idea  ·  Jun 6, 2022

4. Be able to hide tabs (Work from home, Network Discovery, Get rewards)

   12 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Paul Bedford supported this idea  ·  Jun 6, 2022

5. colour tickets priority

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Paul Bedford supported this idea  ·  Jun 6, 2022

6. Search bar enhancements

   297 votes

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   17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   
   

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal. We're honing the search engine (backend).

   You can also follow this in our Pubic Roadmap.

   
   

   Best regards,

   The Atera Team

   
   

   
   

   Paul Bedford supported this idea  ·  Jun 6, 2022

7. Assign multiple technicians to a ticket

   407 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Paul Bedford supported this idea  ·  Jun 6, 2022

8. Dark Mode

   1,904 votes

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   118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   Paul Bedford supported this idea  ·  Jun 6, 2022

9. Password protect the Atera agent from end-user uninstalls

   1,618 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Paul Bedford supported this idea  ·  Jun 6, 2022

10. Network Discovery: Security Audit

    973 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Paul Bedford supported this idea  ·  Jun 6, 2022

11. Integration with Direct messages systems

    848 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Paul Bedford supported this idea  ·  Jun 6, 2022

12. Office 365 Integration

    1,587 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Paul Bedford supported this idea  ·  Jun 6, 2022

13. Assignee / Technician History as Internal Notes

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Paul Bedford shared this idea  ·  Jun 6, 2022