Settings and activity

110 results found

1. Public Notes in ticket - don't send email

   10 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  March 07, 2023

2. Different Thresholds for Different Disk Drives

   12 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  March 07, 2023

3. Scheduled Ticket reminder

   11 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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   Uriel Sapir commented  ·  January 20, 2023  ·  Edit…  ·  Delete…

   This would be a very useful feature

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   Uriel Sapir supported this idea  ·  January 20, 2023

4. disk management exclude drive

   11 votes

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  January 08, 2023

5. Run scripts without having to save them first

   2 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  January 08, 2023

6. Pop Up

   10 votes

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   2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  January 08, 2023

7. Work from home activations list

   23 votes

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   2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Uriel Sapir commented  ·  January 08, 2023  ·  Edit…  ·  Delete…

   same goes for webroot, the atera charges for webroot doesn't reflect the amount of devisees that listed under the webroot account.

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   Uriel Sapir supported this idea  ·  January 08, 2023

8. Atera's New Interface

   3 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  January 08, 2023

9. Ability to assign ticket to customer, not contact

   27 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  January 08, 2023

10. Allow for customization of columns on ticketing screen

    153 votes

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    24 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  January 08, 2023

11. Not a feature, Atera should fix it so that page data is cached, and still there when you click on add contact for example in a Ticket

    9 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  January 08, 2023

12. Easily find what devices are configured for Work from Home

    12 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  January 08, 2023

13. disable new interface

    7 votes

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    2 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  January 08, 2023

14. Allow Old interface to be accessed

    5 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  January 08, 2023

15. Bring back Alphabet filter on customer view

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  January 08, 2023

16. Ability to cc users in Helpdesk Agent

    5 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  January 08, 2023

17. sort tickets by more than one field

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  January 08, 2023

18. Search tickets by date.

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  January 08, 2023

19. save Ticket view on customer page and mobile app.

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  December 29, 2022

20. Mobile App ticket assignment

    9 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  December 29, 2022