Settings and activity
10 results found
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323 votes
An error occurred while saving the comment James Yoon supported this idea ·
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299 votes
James Yoon supported this idea ·
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248 votes
James Yoon supported this idea ·
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23 votes
James Yoon supported this idea ·
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43 votes
James Yoon supported this idea ·
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28 votes
An error occurred while saving the comment James Yoon commented
The lack of this feature is causing significant communication issues, forcing us to rely on alternate solutions and workarounds, which has been frustrating. It is critical to add this feature.
James Yoon shared this idea ·
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3 votes
James Yoon supported this idea ·
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401 votes
James Yoon supported this idea ·
An error occurred while saving the comment James Yoon commented
The current Auto Assignment includes all active techs, and we cant specify a specific group of techs. We need to assign more than one tech to a rule. When we add multiple techs to a rule, tickets are only assigned to the last tech in the list.
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840 votes
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129 votes
The lack of this feature is causing significant communication issues, forcing us to rely on alternate solutions and workarounds, which has been frustrating. It is critical to add this feature.