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  1. 327 votes

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    James Yoon commented  · 

    The lack of this feature is causing significant communication issues, forcing us to rely on alternate solutions and workarounds, which has been frustrating. It is critical to add this feature.

    James Yoon supported this idea  · 
  2. 301 votes

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    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    James Yoon supported this idea  · 
  3. 249 votes

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    James Yoon supported this idea  · 
  4. 23 votes

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    James Yoon supported this idea  · 
  5. 46 votes

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    James Yoon supported this idea  · 
  6. 28 votes

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    James Yoon commented  · 

    The lack of this feature is causing significant communication issues, forcing us to rely on alternate solutions and workarounds, which has been frustrating. It is critical to add this feature.

    James Yoon shared this idea  · 
  7. 3 votes

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    James Yoon supported this idea  · 
  8. 403 votes

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    James Yoon supported this idea  · 
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    James Yoon commented  · 

    The current Auto Assignment includes all active techs, and we cant specify a specific group of techs. We need to assign more than one tech to a rule. When we add multiple techs to a rule, tickets are only assigned to the last tech in the list.

  9. 842 votes

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  10. 131 votes

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