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  1. 323 votes

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    James Yoon commented  · 

    The lack of this feature is causing significant communication issues, forcing us to rely on alternate solutions and workarounds, which has been frustrating. It is critical to add this feature.

    James Yoon supported this idea  · 
  2. 299 votes

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    James Yoon supported this idea  · 
  3. 248 votes

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    James Yoon supported this idea  · 
  4. 23 votes

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    James Yoon supported this idea  · 
  5. 43 votes

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    James Yoon supported this idea  · 
  6. 28 votes

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    James Yoon commented  · 

    The lack of this feature is causing significant communication issues, forcing us to rely on alternate solutions and workarounds, which has been frustrating. It is critical to add this feature.

    James Yoon shared this idea  · 
  7. 3 votes

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    James Yoon supported this idea  · 
  8. 401 votes

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    James Yoon supported this idea  · 
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    James Yoon commented  · 

    The current Auto Assignment includes all active techs, and we cant specify a specific group of techs. We need to assign more than one tech to a rule. When we add multiple techs to a rule, tickets are only assigned to the last tech in the list.

  9. 840 votes

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  10. 129 votes

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