Settings and activity
10 results found
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329 votes
An error occurred while saving the comment 
James Yoon
supported this idea
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306 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
James Yoon
supported this idea
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250 votesJames Yoon
supported this idea
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23 votesJames Yoon
supported this idea
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48 votesJames Yoon
supported this idea
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29 votes
An error occurred while saving the comment James Yoon
commented
The lack of this feature is causing significant communication issues, forcing us to rely on alternate solutions and workarounds, which has been frustrating. It is critical to add this feature.
James Yoon
shared this idea
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3 votesJames Yoon
supported this idea
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407 votesJames Yoon
supported this idea
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An error occurred while saving the comment James Yoon
commented
The current Auto Assignment includes all active techs, and we cant specify a specific group of techs. We need to assign more than one tech to a rule. When we add multiple techs to a rule, tickets are only assigned to the last tech in the list.
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846 votes
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131 votes
The lack of this feature is causing significant communication issues, forcing us to rely on alternate solutions and workarounds, which has been frustrating. It is critical to add this feature.