Settings and activity

161 results found

1. Assign multiple technicians to a ticket

   402 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

2. Password protect the Atera agent from end-user uninstalls

   1,610 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

3. Multi-Site Support

   298 votes

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   13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

4. Mobile App Improvements

   740 votes

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   Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

5. Send system information with Helpdesk Agent support tickets

   269 votes

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   6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

6. Search bar enhancements

   295 votes

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   Planned  ·  17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

7. Atera Dark Mode

   1,756 votes

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   106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

8. Revamped Helpdesk Agent

   341 votes

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   56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

9. Employee Onboarding/Offboarding Feature

   866 votes

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   6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

10. Network Discovery: Security Audit

    968 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

11. Documentation Management

    1,251 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

12. Integration with Direct messages systems

    841 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

13. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

14. Merge Agents

    166 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

15. Ability to archive retired devices

    309 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

16. additional phone

    8 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

17. Custom Fields per client

    48 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

18. add an option/button to send / resend a user's customer portal to the user

    50 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

19. Password History

    132 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

20. Office 365 Integration

    1,573 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Jun 15, 2023